Windows wont install

pbaker · 12 Apr 2008 at 19:12

i just built a new pc and have tried to install windows and Linux both start the install process then the cd drive stops spinning and the system just sits there and screen just sits with the wallpaper and no icons.

Any one no what this might be

pbaker · 12 Apr 2008 at 21:03

thats the thing it says its copying files with a bar running along the bottom (this is the dos type one on the bottom of the screen then you get the little green lines at the bottom and then you get the vista type wallpaper background ready to start the setup but thats all that appears you get no boxes or messages.

but after about 2 or 3 mins the cd stops spinning and the PC just sits there.

pbaker · 12 Apr 2008 at 21:30

i could try that but to be honest i dont think it will solve it.

pbaker · 13 Apr 2008 at 11:08

i changed a setting to standard performance and the linux live CD loaded ok with that which it wasnt doing before i will try windows again and leave it 5 mins or so.

pbaker · 13 Apr 2008 at 11:19

Your right

sorry i was being inpatient, since my last post the install screens have appeared i know you said it was slow but i know what you mean now.

Thanks for your help and hopefully i can have it all up and running by later on.

Out of interest did you install the 32bit or 64bit version

pbaker · 13 Apr 2008 at 13:14

it seems as it was goign to extract the files on the setup then got to around 80% and the screen went blank and it was still reading the disk it was like that for about 30 mins or more but hasnt done anything since. i dont know if it got stuck or what was going on.

pbaker · 13 Apr 2008 at 13:35

they did but then they stopped i think its a faulty stick of ram or one not in properly as i have booted of a unbunto live CD and its only reporting 3 gb of ram instead of 4

pbaker · 13 Apr 2008 at 14:11

hi the bios shows up 4gb of ram. i have the 64bit vista. mem test did say it has found some fault with the ram but how do i find out which stick it is. i suppose the only thing is to try it 1 stick at a time.

pbaker · 13 Apr 2008 at 14:48

hi

i think i have found the faulty pair as the pair is in there so im now running mem test of 2 gb and its not come up with an error so i will RMA it and get a replacement.

thanks about the numbers matching up i will check that

pbaker · 13 Apr 2008 at 19:47

i havent let the tests complete but let them run so far through and neither have detected errors

so i put the first 2 gig in then swapped them out. is there a quicker way of running these tests as its only on pass number 9 and appearntly has to go to number 30.

so i think if both seem clear could it be a ram slot fault on the motherboard.

pbaker · 13 Apr 2008 at 20:36

where or how do i do that as i have never done it before

pbaker · 13 Apr 2008 at 22:24

ok thanks i have now manage to get windows installed but it seems to freeeze odd times of shutting down or half way doing an install of a program the screen goes blank and the keyboard and mouse lights go out

if i reboot its ok then for a bit until it has a problem loading windows and doesnt get to the desktop i reboot again and its ok for a bit.

pbaker · 13 Apr 2008 at 22:44

i had it with 2 then added the four in but memtest couldnt seem to find much wrong with them

have you come acorss this before

pbaker · 13 Apr 2008 at 23:31

i have found out where it is now and increased the voltage by 0.1v and was going to do it in bits till it was ok.

I dont wanan increase it to much incase it does damage to it.