Windows wont shut down...

demon8991 · 14 Jan 2006 at 18:00

Windows keeps hanging on my samsung laptop when shutting down it hang when it says 'windows is shutting down'

What you guys think?

BigRon · 14 Jan 2006 at 18:33

some kind of spyware-virus. had that a lot till i got rid of norton and replaced with kapersky,seems to be better.

dagwoood · 14 Jan 2006 at 21:43

demon8991, are there any error messages in Event viewer?

Dennisthemenace · 14 Jan 2006 at 22:00

Best thing to do in finding a prog that refuses to close down and freezes the system is insert the XP disk and run SFC /SCANNOW to remove windows off the suspect list. Try to reboot.
Fire up Spybot and switch to advance mode. Disable each startup item one at a time, then reboot. The one before the successful shutdown was the guilty culprit. Enable all the others and reboot to confirm it.

antc · 14 Jan 2006 at 22:11

have you checked the startup tab in msconfig mate, clear out anything that isnt necassary and that should sort it

demon8991 · 16 Jan 2006 at 09:53

dagwoood said:
demon8991, are there any error messages in Event viewer?

No there arnt...

Trigger · 16 Jan 2006 at 11:43

Do you use the welcome screen or the windows classic logon? If it is the former, change it to the classic logon and then see what happens