Windows XP Hangs when entering any menu

Soldato
Joined
18 Oct 2002
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I have been called by a friend whose PC is crashing everytime they select an icon or pogram from the start menu. The PC boots OK but they can do nothing with it.

They phoned a support line for the PC manufacturer who, before they realised that the PC was out of waranty, told them it was common and they needed a Windows XP recovery disk.

Does this sound reasonable? They don't have a recovery disk and I wondered if I could take a spare copy of XP along and use that?

They have Media edition while I have professional - would that make a difference?
 
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