Windows XP will not shut down properly

vipergrm · 19 Mar 2007 at 16:34

Hi folks,

My Windows XP system will not shut down correctly. When I click on 'start' and select 'turn off computer' I get the egg timer and my system seems to hang. I can press CTRL+ALT+DEL and choose shutdown from this menu but after 2-3 attempts, the PC will go to the 'windows is shutting down' screen and hang there, forcing me to power off or manually reset.

It is very frustrating as it is a relatively new build (only a week old). I have also tried system restore but it failed to restore to an earlier time.

Is there some kind of software I can get that will repair this?

Many thanks

bledd · 19 Mar 2007 at 16:44

you running SP2?

try windows update, update drivers,

have you tried leaving it for say 30 mins to see if it does shut down?

Jimbo · 19 Mar 2007 at 16:46

You havent got a Creative labs sound card have you?

vipergrm · 19 Mar 2007 at 16:50

bledd. said:
you running SP2?

try windows update, update drivers,

have you tried leaving it for say 30 mins to see if it does shut down?

Yes, I am running SP2. I will try Windows update to see what that does

Thanks!

vipergrm · 19 Mar 2007 at 16:51

Jimbo said:
You havent got a Creative labs sound card have you?

No mate, I don't have a Creative sound card. Thanks anyway