OK two seperate problems here.
First I have a wireless network setup using a Belkin ADSL G ROuter. However nearly every morning I have to power off the router for about 10 mins then power it on to get the internet working.
There are 4 lights on the front that need to be on but in the morning I only get the lights to show PWR, LINE/SYNC and NETWORK. However the light for WEB ( I assume its for web as it has pic of the globe above it) is not on, and thats when I need to do a reboot.
I have done a firmware update but still getting prob and it is very annoying not really what I had in mind when buying the router. Anyone else had this problem or know what the solution is. I am thinking of just going out a buying a different router.
The second problem is that I wish to move from pipex to tiscali because it is cheaper. Currently I am on the 1mb service because my line cannot support a faster speed.
When I checked with tiscali on their website it says I can only get 512k, checked on the BT site and that said I could get a max of 3mb, pipex site showed 1mb. Called tiscali and they done a check and said I can get 2mb.
Recently called back tiscali as my order has not been completed after the 15 days period they said it would take, now they are saying I can only get 512k so the order was put on hold. I then checked the BT wholesale site for my speed and it says I can get 1mb+.
Is there any department in BT I can contact to confirm what my line speed can be and how it can be improved or should tiscali do this for me.
First I have a wireless network setup using a Belkin ADSL G ROuter. However nearly every morning I have to power off the router for about 10 mins then power it on to get the internet working.
There are 4 lights on the front that need to be on but in the morning I only get the lights to show PWR, LINE/SYNC and NETWORK. However the light for WEB ( I assume its for web as it has pic of the globe above it) is not on, and thats when I need to do a reboot.
I have done a firmware update but still getting prob and it is very annoying not really what I had in mind when buying the router. Anyone else had this problem or know what the solution is. I am thinking of just going out a buying a different router.
The second problem is that I wish to move from pipex to tiscali because it is cheaper. Currently I am on the 1mb service because my line cannot support a faster speed.
When I checked with tiscali on their website it says I can only get 512k, checked on the BT site and that said I could get a max of 3mb, pipex site showed 1mb. Called tiscali and they done a check and said I can get 2mb.
Recently called back tiscali as my order has not been completed after the 15 days period they said it would take, now they are saying I can only get 512k so the order was put on hold. I then checked the BT wholesale site for my speed and it says I can get 1mb+.
Is there any department in BT I can contact to confirm what my line speed can be and how it can be improved or should tiscali do this for me.