Wireless/Limited or no Connectivity/2Wire Router

[doodah]

Right, another friend with another problem.

Basically she has a wireless network at home (her Dads PC and her laptop). Everything ran fine but when she brought her laptop back, it kept saying "limited or no connectivity". I am assuming it due to her laptop not been assinged an IP address.

Asked her to check CMD & Ipconfig and the wireless connection said her ip was 169 etc - should start with 192 right?

Services.msc says DHCP is running

Tried Winsock XP fix program, no luck

Finally thought would ask her to have a look at the router settings but she cant get on to it. She has a 2Wire (who?) router and google says the default address is 192.168.1.15. Didnt work, so tried 192.168.1.1 and 192.168.0.1 - again with no luck. She said it loaded but with a google result page and also it kept automatically entering http:// while she was typing the address.

Is the olny solution to manually enter the IP address (how do you do that again)? Does anyone have a 2Wire router?

Thanks

 

[tolien]

169.etc IPs are a direct result of the machine not getting an IP address. It's also why 192.168.1.15 and 192.168.1.1 didn't work.

Does the PC get automatically assigned an IP? Can it access the router?
How are you trying to connect the laptop, wireless? If so, tried it wired?

 

[doodah]

Thanks again Tolien

Im having to do this over the phone, will ask her if she has an ethernet cable. She tried getting on the router settings on her Dads PC (which works fine for the internet).