With all this Good Apple realted news . . .

Mark JB

Mark JB

Mark JB

Associate
Joined
30 Sep 2004
Posts
637
Location
Kingswinford
I'll share my bad, my Macbook went bang again this morning for the third time in the year and a bit ive had it.

Looks like its going to have a third logic board replacement as i get the old magic flashing folder on startup again :(

Its being picked up on Monday, so im computer less for a while (@ parents house now)

While i love osx and wont be going back to windows for a good while i do wish i had a computer with far more reliable parts!
 
At least you keep getting it sorted :) Surely you can ask for a whole new one with it breaking this many times?
 
A third logic board replacement? I'd have to insist on a new MacBook.

Once - unlucky.
Twice - very unlucky.
Three times? Somethings wrong.
 
Yeah i tried, i got put onto a senior supervisor after moaning a fair bit but basically she said they take each case into account but the best they could do is offer a repair.

Also of note is that apple don't do the ups ship out a box, you send it to apple deal any more, some local repair dealer is comming to pick it up on Monday instead.

Ill report how long it takes next week.
 
iFixit have a great guide if you want to take a look at the MacBook before you send it off.

http://www.ifixit.com/Guide/Mac/MacBook/Logic-Board/86/11/

I would seriously play hell if my MBP died 3 times in a year.. at the end of the day the Apple repair T&C states that they're making money off the logic boards they've taken out of your MacBook (if they can be refurbished), so really the more it goes in the more money they recoup.

Just pester them, or failing that spill milk inside it when you get it back so they can't repair it ;)
 
Mark,

If you have been dealing the Apple care, try ringing the Apple Store if you purchased it from there or online.

I managed to get a full refund for an iBook when the repair place would only offer a repair.
 
Its been a week now but . . . . .

1469408509_9433b6b92c.jpg


Its back :) Its had a new hard drive, cd drive and top case, and they said it didnt have enough wrong with it for a replacement :eek:

Still it turned out ok, for now ;)
 
Wasn't there a story recently about someone whos Mac broke 3 times so he email Steve Jobs. Think he got a free iPod out of it.
 
If anything goes wrong with that now I'd scream for a replacement!

I hope it doesn't though mate, you've had enough grief as it is.
 
Justin said:
Agree.

Apple do eventually give you a replacement if you kick up a big enough fuss.
Click to expand...

To be fair; he's been through 3 failures this year, and in the last update they replaced 3 seperate components. That stinks of "unidentified fault" to me.

I'd write a letter to Apple, or at least ask for some form of compensation.
 
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