Won't Boot past Apple Logo

[Lamo]

Folks,

I'm looking for some help and please bear with me as I have never used a mac before.

We have a an iBook G4 14" at work and today we went to turn it on and it won't boot past the Apple Logo.

When I press the power key I here the fan spin and can hear hard drive nosie but i just get a black screen and then the grey screen with the Apple logo and it won't go any further I don't hera any chimes at all.

I have tried to remove the battery and press and hold the power button for 5 seconds i have also tried holding Ctrl, Shift, Apple key and power button. When i do this the white light on the front blinks and I get one beep but after that I still get the same boot problem.

I did phone Apple but as we bought this in 2004 they would not offer support unless we paid £40.

The other issue i have is that somebody has taken it upon themselves to bin the box that had the recovery/OS install disc in it and now I can't even re-install the OS.

So I guess I'm asking has anybody seen this problem before or know how I'm going to fix it?

Thanks in advance,

Mark L

 

[Lamo]

yeah thats what i was going to do. it was 10.4.9 but the problem is I now need to go about securing budget to buy a disc and that is not going to be easy.

I can't load a copy disc on incase we get audited and it shows as an illegal copy. I was just hoping there was another way to fix the problem without an OS reload.

 

[Lamo]

There's no serial/key number on OS X, Apple track the serial of the hardware instead.

We'll that shows the total lack of knowledge I have with Mac and how they work.

Thanks for the advice. Download of 10.5 it is then.