won't boot, possible hard drive failure?

EDDS · 8 Jul 2008 at 03:43

i think my hard drive just failed, not sure though because i've never had a failure before so not sure if it is but the hard drive isnt showing up in the bio's and its making a strange clicking sound when i turn on the pc etc etc

its a 36gb raptor(sig spec), as i understand they have a 5 year warranty? so should i just ring em up and get it replaced? or is it fixable by myself?

thanks

Cob · 8 Jul 2008 at 12:33

You'll need to fill in the RMA form on the Western Digital website.

Teaf · 8 Jul 2008 at 12:38

That definitely sounds like a failed hard drive (clicking + not showing in POST). As what Cob said, just visit the WD website for getting an RMA.

badbob · 8 Jul 2008 at 12:40

No go to the retailer who you bought it off. Don't allow yourself to be pawned off the manufacturer. How long have you had it over a year?

EDDS · 8 Jul 2008 at 18:03

badbob said:
No go to the retailer who you bought it off. Don't allow yourself to be pawned off the manufacturer. How long have you had it over a year?

yea had it over a year, brought it from ocuk, they dont even sell the 36gb models anymore anyway so i'll just have to rma.

EDDS · 18 Jul 2008 at 10:30

quick update, a new replacement drive arrived today from western digital and they sent me a 160gb raptor to replace my 36gb lol, well chuffed.

windows home server is restoring my last backup onto it as i speak, great little server.

glad my hard drive failed now