won't Defrag

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Joined
9 Aug 2015
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1
I'm tech support and have a lot of users with large OST files. PST and Archive are turned off by GP.
One user has 20.9GB in OST Reg hack in for 30 gig limit. wont defreag , in safe mode, using contig or xp defrag util. Any ideas why not or how to get this defragged it's killing outlook performance.
 
I've always found ost/pst files are hard work when they get to that size. They're better on an SSD but best if you can get the mailbox size down.
 
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