Work It want to change my routers IP address...

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Although Im confident and capable of building and repairing many computers the network side for me is my weakest point.

My netgear router has the usual 192.168.x.x Unfortunately my wife's remote VPN access to work emails uses the same. This means that the VPN fails. Tech support want to come out and change the routers IP address.

As networking is my achilles in my IT knowledge Im concerned that it may cause problems with my PC and sons xbox 360 that also connect to the router. To the extent that it will be something I cant fix!

Any thoughts? Should I agree to them coming out? Is it straight forward? Or is the a router on ADSL2 that I could get that uses a different Ip address to the Netgear?

Sorry if these are basic questions but this side of things confuses me.

Cheers
 
i think you only need to alter the DHCP ip address range maybe you can expand the DCHP range and give your wifes computer a fixed IP so the router always gives her the same one.

then you could keep your ips and she can have one from outside of the 192.168 range
 
i think you only need to alter the DHCP ip address range maybe you can expand the DCHP range and give your wifes computer a fixed IP so the router always gives her the same one.

then you could keep your ips and she can have one from outside of the 192.168 range

How do I do that?
 
You can change it quite easily within the router. Are you on 192.168.0.xxx? If you wanted to change that, open up IE and go to http://192.168.0.1 to get to your router settings. In there under LAN settings it should have the option to change the router IP, to change it to 192.168.10.1 for example and change the DHCP range to 192.168.10.2 - 192.168.10.20 (or anything up to .254).

Hope that makes sense.
 
If the tech support person does visits your house, just double-check everything works before you allow him/her to leave.

Also you could ask your wife, to ask the tech support person, before they visit you, to write down and describe what the exact problem is with the ip address of your router, and what exact changes need to be to your router. You could post that info here, if you needed help/verification.
 
You can change it quite easily within the router. Are you on 192.168.0.xxx? If you wanted to change that, open up IE and go to http://192.168.0.1 to get to your router settings. In there under LAN settings it should have the option to change the router IP, to change it to 192.168.10.1 for example and change the DHCP range to 192.168.10.2 - 192.168.10.20 (or anything up to .254).

Hope that makes sense.

Ok I can see how to do that and it appears straight forward. Would that then mean to access my router settings again instead of typing 192.168.0.1 I would type 192.168.10.1 and the password would still be the same as it is now (not default ;))
 
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