Would installing a soundcard to a titan goliath void RMA?

Liam-89

Liam-89

Liam-89

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im sitting here panicking abour RMA'ing the titan goliath i received 2 days ago, ive read places that they can refuse to rma with such things

1145 pound is a lot of money to me to lose :(

edit: If it turns out its a faulty PSU or motherboard will they want me to send them just that component or the whole system?

i dont really wanna take the computer apart as im not very good inside a computer, i can fit fans and cards thats about it
 
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What's wrong with the computer?

If you installed and then removed the sound card correctly then there's no way the warranty is void, or indeed that they'd know you'd fitted one. If however you destroyed a working system by repeatedly jamming a sound card at the wrong part of the motherboard then things may be different.

Calling them / posting in the support forum is a better way to verify if an rma is available though.
 
naw what it is that i think either the overclock or the psu is faulty

yesterday i could boot into windows and it would restart after a while , no bsod or anything. so i read up and someone said that there soundcard was causing there problem so i removed the sound card. it worked for 30 minutes then restarted again so i decided to try load defaults in bios to see if it was the overclock, same again 30 minutes then turned of. I attempted to reinstall windows but it restarted during setup

now it barely gets past post and restarts

baffles me
 
If you're back to stock settings then it's not the overclock.

It sounds a bit like overheating. A means of checking is to leave it off for an hour or so, then boot and run it as normal. Start installing windows if you like. After it restarts, it should run for a little while then restart again. If the times between reboots get steadily shorter until you leave it off for a while, this suggests overheating.

I'm cheating a bit in that I know heatsinks coming loose in transit is fairly common, and a loose heatsink could cause these symptoms. As such reseating the heatsink may well be the solution you're looking for.
 
ye i done that already , someone already pointed that out

thanks tho

i monitored the temps on core temp and it once restarted at idle , 40c
 
Ah. That's unfortunate. I'd hope they'd send a courier to collect it, as the end user can't really be expected to strip the machine down and troubleshoot it if they bought it as a complete machine. It's hard to run software diagnostics if it keeps on rebooting.

One thing to try if you're so inclined is removing all but one stick of ram, then trying the other sticks in order. It's possible one of the sticks is faulty but the others are fine. However if its the motherboard or the psu which is misbehaving then troubleshooting will be very tricky without spare components.

Good luck man
 
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