Would you feel a bit insulted?

[wez130]

In Feb this year, i bought a netbook and along with it, a 'Tech Air' bag and wireless mouse. I used the mouse for about 2 days and left it, then i wanted it a couple of weeks ago and it didn't work.*

I emailed Tech air support to ask them to help me with my issue and their wireless mouse and this is the response i got....

Dear Wesley,

first of all, many thanks in the interest you have shown in our products.

In regards to your question, if the mouse was working before, it sounds like the batteries most likely have gone flat. We advise you to put some new alkaline batteries and make sure you switch off the mouse (or take the batteries out) after each use, as being the mouse in stand by still uses the batteries (please notice that the batteries by default were not alkaline, and they would have run out quite quickly if you left the mouse in stand by)

Please let us know if you can not make it work after this

Best regards

Now why didn't i think of that?

*I would just like to add, that the first thing i, or indeed anyone would try would be to replace the batteries!

Anyway, i'd like a to return their helpful reply in an equally witty way, so go ahead OcUK!

 

[wez130]

Where's everybodys sense of humour lol. Surely the first thing you'd check is the batteries before making yourself look stupid. Even somebody with a low IQ would do that as a first point of call.

Or maybe i'm underestimating mankind?