Associate
- Joined
- 4 Feb 2006
- Posts
- 544
- Location
- nottingham
I had the unplesent expirence yesterday of upgrading to Burning Crusade online. What a mess.
Put my details in - Said 'Invalid card no'
So rechecked details several times - trying different combinations
Said 'Invalid card no'
Little did I know, this is auctually going through! When calling my bank up they said that Id had $260 to blizzard that day! But they hadnt taken the money. Be careful on this one as It could easily max out your card.
Simialir people have had the same problems with thier system:
See
http://forums.worldofwarcraft.com/thread.html?topicId=3168521232&postId=31679971075&sid=1
Blizzard response to this was
I do not see that your account: ********** was successfully upgraded to the Burning Crusade.
Depending on your financial institution and the terms of your credit card, the authentication process may place a "funds held" for verification purposes. This is a temporary charge that will reverse itself automatically, generally within 72 hours. Please note that these charges are simply part of the verification system. Because of other circumstances beyond our control these charges do not indicate whether a card will be accepted at the time of payment. In the event that the charges do not reverse in three business days (please allow for more time on holidays and weekends), please contact your bankand verify the charges in question.
For security reasons, Billing Representatives cannot discuss or modify account or credit card information via email. Billing representatives are on hand to take your call Monday thru Friday between 8am and 8pm Pacific Time, at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378.
Put my details in - Said 'Invalid card no'
So rechecked details several times - trying different combinations
Said 'Invalid card no'
Little did I know, this is auctually going through! When calling my bank up they said that Id had $260 to blizzard that day! But they hadnt taken the money. Be careful on this one as It could easily max out your card.
Simialir people have had the same problems with thier system:
See
http://forums.worldofwarcraft.com/thread.html?topicId=3168521232&postId=31679971075&sid=1
Blizzard response to this was
I do not see that your account: ********** was successfully upgraded to the Burning Crusade.
Depending on your financial institution and the terms of your credit card, the authentication process may place a "funds held" for verification purposes. This is a temporary charge that will reverse itself automatically, generally within 72 hours. Please note that these charges are simply part of the verification system. Because of other circumstances beyond our control these charges do not indicate whether a card will be accepted at the time of payment. In the event that the charges do not reverse in three business days (please allow for more time on holidays and weekends), please contact your bankand verify the charges in question.
For security reasons, Billing Representatives cannot discuss or modify account or credit card information via email. Billing representatives are on hand to take your call Monday thru Friday between 8am and 8pm Pacific Time, at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378.
