WoW disconnects after about 10 seconds on both my laptop and my desktop, have done everything on the WoW side to try and fix it but no joy. Have asked on the WoW forum, but no answers 
It acts as if there is a ridiculous amount of latency, everyone stops moving etc and then i DC, so does my GF on the laptop, we have a BT home hub btw
Everywhere seems to ask for a pathping, but i dont understand it so here it is anyway :
**Tracing route to 62.67.45.83 over a maximum of 30 hops**
**0 computer.home http://192.168.1.64**
**1 api.home http://192.168.1.254**
**2 217.47.251.122**
**3 217.47.204.161**
**4 217.47.158.170**
**5 212.140.206.9**
**6 217.41.173.74**
**7 212.140.206.34**
**8 217.47.67.34**
**9 core2-pos3-2.manchester.ukcore.bt.net http://194.72.2.169**
**10 core2-pos0-1-5-0.ealing.ukcore.bt.net http://62.6.204.197**
**11 transit2-gig9-0-0.ealing.ukcore.bt.net http://194.72.17.82**
**12 t2c2-ge14-0-0.uk-eal.eu.bt.net http://166.49.168.57**
**13 195.50.91.161**
**14 ae-31-53.ebr1.London2.Level3.net http://4.68.117.94**
**15 ae-43-43.ebr1.London1.Level3.net http://4.69.141.197**
**16 ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**17 ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**18 ae-1-100.ebr1.Amsterdam1.Level3.net http://4.69.141.169**
**19 ae-2-2.ebr2.Dusseldorf1.Level3.net http://4.69.133.90**
**20 ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**21 ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**22 * * ***
**Computing statistics for 550 seconds...**
**Source to Here This Node/Link**
**Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address**
**0 computer.home http://192.168.1.64**
**0/ 100 = 0% |**
**1 0ms 0/ 100 = 0% 0/ 100 = 0% api.home http://192.168.1.254**
**0/ 100 = 0% |**
**2 22ms 0/ 100 = 0% 0/ 100 = 0% 217.47.251.122**
**0/ 100 = 0% |**
**3 --- 100/ 100 =100% 100/ 100 =100% 217.47.204.161**
**0/ 100 = 0% |**
**4 --- 100/ 100 =100% 100/ 100 =100% 217.47.158.170**
**0/ 100 = 0% |**
**5 21ms 0/ 100 = 0% 0/ 100 = 0% 212.140.206.9**
**0/ 100 = 0% |**
**6 --- 100/ 100 =100% 100/ 100 =100% 217.41.173.74**
**0/ 100 = 0% |**
**7 21ms 0/ 100 = 0% 0/ 100 = 0% 212.140.206.34**
**0/ 100 = 0% |**
**8 --- 100/ 100 =100% 100/ 100 =100% 217.47.67.34**
**0/ 100 = 0% |**
**9 21ms 0/ 100 = 0% 0/ 100 = 0% londonc-access3-s23.ukcore.bt.net http://194.72.2.169**
**0/ 100 = 0% |**
**10 27ms 0/ 100 = 0% 0/ 100 = 0% core2-pos0-1-5-0.ealing.ukcore.bt.net http://62.6.204.197**
**0/ 100 = 0% |**
**11 26ms 0/ 100 = 0% 0/ 100 = 0% transit2-gig9-0-0.ealing.ukcore.bt.net http://194.72.17.82**
**0/ 100 = 0% |**
**12 27ms 0/ 100 = 0% 0/ 100 = 0% t2c2-ge14-0-0.uk-eal.eu.bt.net http://166.49.168.57**
**0/ 100 = 0% |**
**13 29ms 0/ 100 = 0% 0/ 100 = 0% 195.50.91.161**
**0/ 100 = 0% |**
**14 30ms 0/ 100 = 0% 0/ 100 = 0% ae-31-53.ebr1.London2.Level3.net http://4.68.117.94**
**0/ 100 = 0% |**
**15 26ms 0/ 100 = 0% 0/ 100 = 0% ae-43-43.ebr1.London1.Level3.net http://4.69.141.197**
**0/ 100 = 0% |**
**16 27ms 0/ 100 = 0% 0/ 100 = 0% ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**0/ 100 = 0% |**
**17 27ms 0/ 100 = 0% 0/ 100 = 0% ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**0/ 100 = 0% |**
**18 34ms 0/ 100 = 0% 0/ 100 = 0% ae-1-100.ebr1.Amsterdam1.Level3.net http://4.69.141.169**
**0/ 100 = 0% |**
**19 39ms 0/ 100 = 0% 0/ 100 = 0% ae-2-2.ebr2.Dusseldorf1.Level3.net http://4.69.133.90**
**0/ 100 = 0% |**
**20 42ms 0/ 100 = 0% 0/ 100 = 0% ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**0/ 100 = 0% |**
**21 47ms 0/ 100 = 0% 0/ 100 = 0% ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**100/ 100 =100% |**
**22 --- 100/ 100 =100% 0/ 100 = 0% computer http://0.0.0.0**
**Trace complete.**
Any ideas? my internet seems to be running fine otherwise

It acts as if there is a ridiculous amount of latency, everyone stops moving etc and then i DC, so does my GF on the laptop, we have a BT home hub btw
Everywhere seems to ask for a pathping, but i dont understand it so here it is anyway :
**Tracing route to 62.67.45.83 over a maximum of 30 hops**
**0 computer.home http://192.168.1.64**
**1 api.home http://192.168.1.254**
**2 217.47.251.122**
**3 217.47.204.161**
**4 217.47.158.170**
**5 212.140.206.9**
**6 217.41.173.74**
**7 212.140.206.34**
**8 217.47.67.34**
**9 core2-pos3-2.manchester.ukcore.bt.net http://194.72.2.169**
**10 core2-pos0-1-5-0.ealing.ukcore.bt.net http://62.6.204.197**
**11 transit2-gig9-0-0.ealing.ukcore.bt.net http://194.72.17.82**
**12 t2c2-ge14-0-0.uk-eal.eu.bt.net http://166.49.168.57**
**13 195.50.91.161**
**14 ae-31-53.ebr1.London2.Level3.net http://4.68.117.94**
**15 ae-43-43.ebr1.London1.Level3.net http://4.69.141.197**
**16 ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**17 ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**18 ae-1-100.ebr1.Amsterdam1.Level3.net http://4.69.141.169**
**19 ae-2-2.ebr2.Dusseldorf1.Level3.net http://4.69.133.90**
**20 ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**21 ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**22 * * ***
**Computing statistics for 550 seconds...**
**Source to Here This Node/Link**
**Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address**
**0 computer.home http://192.168.1.64**
**0/ 100 = 0% |**
**1 0ms 0/ 100 = 0% 0/ 100 = 0% api.home http://192.168.1.254**
**0/ 100 = 0% |**
**2 22ms 0/ 100 = 0% 0/ 100 = 0% 217.47.251.122**
**0/ 100 = 0% |**
**3 --- 100/ 100 =100% 100/ 100 =100% 217.47.204.161**
**0/ 100 = 0% |**
**4 --- 100/ 100 =100% 100/ 100 =100% 217.47.158.170**
**0/ 100 = 0% |**
**5 21ms 0/ 100 = 0% 0/ 100 = 0% 212.140.206.9**
**0/ 100 = 0% |**
**6 --- 100/ 100 =100% 100/ 100 =100% 217.41.173.74**
**0/ 100 = 0% |**
**7 21ms 0/ 100 = 0% 0/ 100 = 0% 212.140.206.34**
**0/ 100 = 0% |**
**8 --- 100/ 100 =100% 100/ 100 =100% 217.47.67.34**
**0/ 100 = 0% |**
**9 21ms 0/ 100 = 0% 0/ 100 = 0% londonc-access3-s23.ukcore.bt.net http://194.72.2.169**
**0/ 100 = 0% |**
**10 27ms 0/ 100 = 0% 0/ 100 = 0% core2-pos0-1-5-0.ealing.ukcore.bt.net http://62.6.204.197**
**0/ 100 = 0% |**
**11 26ms 0/ 100 = 0% 0/ 100 = 0% transit2-gig9-0-0.ealing.ukcore.bt.net http://194.72.17.82**
**0/ 100 = 0% |**
**12 27ms 0/ 100 = 0% 0/ 100 = 0% t2c2-ge14-0-0.uk-eal.eu.bt.net http://166.49.168.57**
**0/ 100 = 0% |**
**13 29ms 0/ 100 = 0% 0/ 100 = 0% 195.50.91.161**
**0/ 100 = 0% |**
**14 30ms 0/ 100 = 0% 0/ 100 = 0% ae-31-53.ebr1.London2.Level3.net http://4.68.117.94**
**0/ 100 = 0% |**
**15 26ms 0/ 100 = 0% 0/ 100 = 0% ae-43-43.ebr1.London1.Level3.net http://4.69.141.197**
**0/ 100 = 0% |**
**16 27ms 0/ 100 = 0% 0/ 100 = 0% ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**0/ 100 = 0% |**
**17 27ms 0/ 100 = 0% 0/ 100 = 0% ae-100-100.ebr2.London1.Level3.net http://4.69.141.166**
**0/ 100 = 0% |**
**18 34ms 0/ 100 = 0% 0/ 100 = 0% ae-1-100.ebr1.Amsterdam1.Level3.net http://4.69.141.169**
**0/ 100 = 0% |**
**19 39ms 0/ 100 = 0% 0/ 100 = 0% ae-2-2.ebr2.Dusseldorf1.Level3.net http://4.69.133.90**
**0/ 100 = 0% |**
**20 42ms 0/ 100 = 0% 0/ 100 = 0% ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**0/ 100 = 0% |**
**21 47ms 0/ 100 = 0% 0/ 100 = 0% ae-21-52.car1.Dusseldorf1.Level3.net http://4.69.139.34**
**100/ 100 =100% |**
**22 --- 100/ 100 =100% 0/ 100 = 0% computer http://0.0.0.0**
**Trace complete.**
Any ideas? my internet seems to be running fine otherwise