wow want a scan of some identification

utajoker · 24 Jun 2010 at 14:09

anyone had to send a scan of passport or driving license etc to wow?

i need to get an authenticator removed because i got a new iphone so lost the app, i forgot to take it off before i had the phone wiped

utajoker · 24 Jun 2010 at 14:21

Ranek405 said:
I don't play wow but I imagine that they'd only want proof of purchase - not sure why they'd want to see your personal details unless they need to make sure you're over 18 or whatever.

its to make sure im the owner of the account, so they can see full name and address.

utajoker · 24 Jun 2010 at 14:26

Logsi said:
Exact same happened to me!

Just sent in the appropriate Photo ID and they took it off within 6 hours.

I took a picture with my iPhone of my passport and drivers license next to each other and sent it in.

thats a better idea than me trying to find someone with a scanner

utajoker · 25 Jun 2010 at 08:43

sent everything they needed bout 4pm yesterday but still not been sorted :/

utajoker · 25 Jun 2010 at 08:52

arknor said:
probably take them 2-3 days.

it took almost 2 full weeks for my account to be back in my hands

wen i got hacked i had all my gear back within the hour, so i don't see how removing an authenticator can take any longer. if its not done by dinner i will give them another ring.