Wrong order! - Can it be changed?

Gunni Parker · 12 Jan 2013 at 21:33

I have just put an order in for a his 7970 x2, but now I have seen another GPU I would prefer for just a little more. Is there anyway I can cancel my order???

Ginger-Menace · 12 Jan 2013 at 21:34

post in CS see if 5UB can do anything,

Gunni Parker · 12 Jan 2013 at 21:38

Good idea, never thought to look on there. I guess all I can do is wait till monday as it states

"I would like to modify my order. How can I do this?
We would recommend calling our sales line on: 0871 200 5052 to make these modifications as your order maybe shipped before we are able to modify this order for you".

Gav_881 · 12 Jan 2013 at 21:45

Gunni Parker said:
Good idea, never thought to look on there. I guess all I can do is wait till monday as it states

"I would like to modify my order. How can I do this?
We would recommend calling our sales line on: 0871 200 5052 to make these modifications as your order maybe shipped before we are able to modify this order for you".

you can always return it under DSR as well if they do send it. in fact i think its there responsibility up until you sign for the order so you can refuse delivery, you may want to check that before you try it though.

RJC · 12 Jan 2013 at 21:46

Ocuk are fairly good at modifying orders in the Customer Section, but phoning would get the quicker response.

Gunni Parker · 13 Jan 2013 at 15:06

RJC said:
Ocuk are fairly good at modifying orders in the Customer Section, but phoning would get the quicker response.

Yeha, I just hope that I can get through monday before they process the order.

Audigex · 13 Jan 2013 at 17:28

Phone first thing - they seem to dispatch most of my orders between about 11am and 3pm, so unless yours just happens to be top of the list you should be fine if you call early.