Wrong Screws !

AgedIdiot

AgedIdiot

AgedIdiot

Soldato
Joined
31 Oct 2007
Posts
2,606
Location
Gods County(Allegedly)
Am building a new loop to include a new pump /res block - one of ocuk built Pump Combo's combining a d5 pump and ek x- res.

Finally sorted all the bits needed (all through ocuk :)) and was looking to drain old loop + dismantle as required + add new tubing, 2nd gpu and extra rad + new pump-res , this weekend.

Started last night by taking the cooler of my 2nd 7950 and fitting the new block - no probs.:)

Decided that tonight would fit together the mounting bracket which enables one to attach the pump/res combo to the case.
Came with a sealed (EK) plastic envelope containing 6 screws+ 6 washers + 2 nuts + 4 vibration fittings + one allen key - looking professional etc
BUT
Vibration fittings + washers = good
Screws - NOT good - too small for the holes and nuts.
Allen key - NOT good - too big for the screws

Extremely irritating - new build will now have to wait for at least another week as even if ocuk are able to send me the correct screws (which I am sure they will )before the weekend I will not be able to get on until Saturday at the earliest.

Not pleased with EK :(

Ah well - whinge over :)
 
No joy at either Maplins or bnq - both stock the correct diameter but too long!

Not sure what the correct length would be , looks to be about 5/6mm and shortest the 2 had was 10mm:(
 
Have decided that for now that I'll wait for ocuk.

Have made a request in customer services so hopefully will hear some time this week.

Am appreciative of the alternative suggestions to source if needed. Thanks :)
 
OcUk advised today that it was the case that ek had put the wrong screws in the bag :(
They are looking to hopefully get new ones from ek but as yet no timetable is available.
Fingers crossed !
 
A quick update -

EK have still not sent the correct size screws to ocuk -:( - NOT impressed

Was ,thanks to BartHunt , able to source replacements- :) - Advice very much appreciated.

All now up and running - much better than the x20 750 :)

What are EK doing ?? - I've bought 2 products (the other was a gpu block - not bought here) and both came with the wrong sized screw (the gpu problem was that one of the nine was the wrong size!).

Will not be rushing to buy any of there products in the future :(
 
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