Gonzo0 said:
Yes everything is plugged in correctly and the card is in the only pci slot avaliable, could i RMA?
You could (I guess) but are you totally totally sure it's the card. I'd hate for you to perhaps be charged with a fee or something if the card is actually working.
So a couple of things to triple check (as mentioned above).
1. Speakers plugged in correctly. Do the speakers work through on-board sound? (To rule out the speakers are dead).
2. Nothing suspicious perhaps disabled in BIOS? (I doubt this one saying Windows detects the card).
3. Nothing at all muted in the Creative software or Windows Control Panel?
4. You say the PCI slot is the only one available. For reasons of testing, could you remove what ever is in the other PCI slots and test the soundcard again? (May be a duff slot)
5. Perhaps try a Windows Update and BIOS update for the mobo.
6. Can you perhaps install the drivers again via Safe-Mode (not sure if you can, but perhaps it will solve the issue).
7. Are things like DirectX up-to-date?
What exactly happens when you play movies, games, audio, etc. Can you see stuff playing but just get no sound out? You don't have some SPDIF option selected perhaps making the sound card output incorrectly?
Cheers.