X-fi Sound Blaster Gamer Problem HELP!

psychas · 31 Oct 2007 at 14:31

Both Creative Sound Blaster X-Fi Xtreme Gamer 7.1 Sound Card about month ago installed it worked fine.

Week ago i had to remove it and put in different pci slot and formated my pc and installed windows 64 bit everything worked fine but for some reason computer could not find a sound card(hardware).

Then i installed cd my self but it did not help. When trying to run update for drivers on x-fi updater it says no hardware find.

I tried to put back in other pci slot as it was before installed installed the cd drivers still does not work.

Does anyone know how to fix it ? or should i send back to overclockers?

Thank you for help

lord filbuster · 31 Oct 2007 at 14:47

You haven't got onboard sound enabled by any chance have you?
Or try checking the device manager list for a pci device with a ? through it, if you find one uninstall it, that happened to me with an xtreme music xfi, if you reboot it should detect it. EDIT: were you using windows x64 before?

psychas · 31 Oct 2007 at 14:52

how do i check if i have onboard sound enabled well im using now p5k onboard sound as sound blaster does not work.

no i did not use 64 as i did not have 4 gig ram before

sorry for my dummynes don't know much about sound cards :rolleyes:

lord filbuster · 31 Oct 2007 at 15:00

when the pc is booting up hit delete to go to the bios, go to the advanced menu, and there should be an option "onboard device configuration" or something similar, go into that, and the first option is high definition audio, if it is on auto or enabled change it to disabled, hit F10 and save configuration

psychas · 31 Oct 2007 at 17:55

yep i did that but still computer does not find the sound card.

inserted the cd of drivers pres next to isntal and message pops up:

"Error Setup is unable to detect a supported product on your system. Please ensure that your product is properly installed before running this setup program.

Setup will exit.

and the card is perfectly in the place :confused:

i think it comes with waranty should i just write note to overclockers? anyone any idea?

thank you

psychas · 31 Oct 2007 at 18:45

anyone any ideas ? sorry for double post just want to know is there anything do do more or just to send it back

w3bbo · 31 Oct 2007 at 19:52

You say the card is perfectly in place but it appears it is not. I know its a pian but try removing it and putting it back in.

psychas · 31 Oct 2007 at 20:29

did that 5 times well i try few more times tomorrow if not i do not know what is wrong with it hope fully they replace it if it faulty :rolleyes:

psychas · 1 Nov 2007 at 13:15

still does not work well webnote overclockers for a win :eek: