Xbox 360 on Watchdog

Man of Honour
Joined
24 Sep 2005
Posts
37,341
It's getting grilled right now, for scratching disks.

Microsoft still blaming the owners, but watchdog did their own tests and shown excessive scratching by the older models.
 
It's getting grilled right now, for scratching disks.

Just saw it. The lab tests they did sounded interesting, not heard of that approach before. Clearly it will lead to something if lawyers in the USA are using that research as the basis of their future/pending class action suits.

LOL at the Director of the relevant commision in the EU having to personally write to MS and ask why she gets so many personal letters complaining of the same fault!


rp2000
 
Haven't leaked (or released) documents shown that Microsoft were aware that the early models scratched discs but decided it'd be cheaper just to offer a disc replacement service?
 
why do you think they did the disc to HDD feature

Yep dirty disc error. When I phoned up about it the first thing they suggest is to install to hard drive. If I'd have been quicker I would have replied with a suggestion that they sent me a free bigger drive.

I haven't had a disc scratched though in quite a while, they used to be a lot worse than they now are. They only have themselves to blame a pennies change in design would have stopped it happening at all.
 
It's very simple, some of the older models had dvd drives without any foam rubber pads in them, so if the disk tilted for any reason (due to heat, vibration, moving console etc) while spinning you get a nice big dirty scratch from where the disk made contact with the dvd lens,

The foam rubber pads block the disk from reaching the lens, most dvd drives have these, Microsoft probably thought they could save a few pennies leaving them out.

I had one of the consoles in question, destroyed 3 disks, Microsoft finally replaced my console, but you wouldn't believe how hard they made it, they said it was my fault it was scratching disks...

"do you have your tv's sound on?"
"It could causing vibrations and you're not to move the console while on"


Eh yeah! Except the fact I never once touched it or even breathed on the bloody thing when it ate my disks, I finally got them to change it only after citing a Dutch TV documentary that highlighted the scratching problem.
 
As a 360 owner I welcome any bad publicity that highlights any problems with the console so that microsoft may be forced to deal with such issues and not brush them off as noise vibration - I doubt it says in the manual 'do not place too close to loud noise' ffs!
 
Last edited:
The day I got Crackdown it got scratched by my 360, the game was unplayable. I had the thing vertical though which apparently is worse for disc scratching I dunno if this is true but ever since ive kept it horizontal I havent had a disc scratched, touchwood.
 
I've moved my xbox all over with disks in and never had a problem.

I think there's something wrong with my xbox, it's worked perfectly for 3 years.
 
Depends on the damage starfighter. The discs can be repaired cheaply and easily. Best advice is don't touch the console whilst it's on, a moving it will scratch the game.
 
Back
Top Bottom