XBOX Live : Log in issues?

FatRakoon

FatRakoon

FatRakoon

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I asked a similar question on here and I was told to restore the account from xbox live onto the xbox and that solved the past issue, however, this one is different and the normal things have simply not helped.

I am no an xbox user, and so please forgive me and ask away for clarity on any particulr thing, but this is what is happening :-

My son logs on to his XBOX live account just fine.

Now, within that account, he has a couple of profiles.

now, his main profile used to be called ORIGINALPROFILE

He now calls it NEWPROFILE

( Of coure I am chaning the actual names here )

Now, whenever he tries to use the NEWPROFILE account, he gets asked for a username and password ?

I asked him about why he changed the name and whether its been asking for the username and password since he changed it, but he said no, he changed it a mopnth or so ago and he has only been stopped from accessing it since SEPT 9th.

He can log on to any other profile and they NEVER need a username of password so why does the NEWPROFILE want him to?

He has tried to change NEWPROFILE back to ORIGINALPROFILE but it then tells him that ORIGINALPROFILE is in use? Yes of course it is, its his!

Anyway, can anyone shed some light possibly?

Thank you in advance.
 
It may be as simple as setting the profile to remember the username + password when signing in.

**Edit**
Log on to the NewProfile and go to the Xbox Guide (hold the centre button down on the pad).
Go to the Settings tab at the end.
Select Profile and go to Account Security
Select Password at Sign-In and you should be able to set it to ask/not ask you for any consoles he uses the profile on.
 
Last edited:
My son says there is no such option as "Account Security" ?

I am currently unable to go to his bedroom as I am leg and back mental, and in a wheelie bin, otherwise Id look mi'sen!

I will get him to bring it downstairs later on and we can work on it together.
 
Zico said:
It may be as simple as setting the profile to remember the username + password when signing in.

**Edit**
Log on to the NewProfile and go to the Xbox Guide (hold the centre button down on the pad).
Go to the Settings tab at the end.
Select Profile and go to Account Security
Select Password at Sign-In and you should be able to set it to ask/not ask you for any consoles he uses the profile on.
Click to expand...

Might be use RB to get to the settings tab and select account. Should be something in there about sign in password (iirc)
 
Dont forget, that he can log on to his account just fine.

Its when he tries to use the renamed account, that he has issues because its asking for his username/password again, but now its not accepting it.

So, he cannot log on to his new account at all.

He also told me during his break in school, that all his mates had a similar issue and they were unable to log on as well, but he cannot.

I have a sneaky that he might simply have gotten passwords or usernames mixed up in there somewhere and there is nothign actually wrong, its just him being a tool.
 
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