I asked a similar question on here and I was told to restore the account from xbox live onto the xbox and that solved the past issue, however, this one is different and the normal things have simply not helped.
I am no an xbox user, and so please forgive me and ask away for clarity on any particulr thing, but this is what is happening :-
My son logs on to his XBOX live account just fine.
Now, within that account, he has a couple of profiles.
now, his main profile used to be called ORIGINALPROFILE
He now calls it NEWPROFILE
( Of coure I am chaning the actual names here )
Now, whenever he tries to use the NEWPROFILE account, he gets asked for a username and password ?
I asked him about why he changed the name and whether its been asking for the username and password since he changed it, but he said no, he changed it a mopnth or so ago and he has only been stopped from accessing it since SEPT 9th.
He can log on to any other profile and they NEVER need a username of password so why does the NEWPROFILE want him to?
He has tried to change NEWPROFILE back to ORIGINALPROFILE but it then tells him that ORIGINALPROFILE is in use? Yes of course it is, its his!
Anyway, can anyone shed some light possibly?
Thank you in advance.
I am no an xbox user, and so please forgive me and ask away for clarity on any particulr thing, but this is what is happening :-
My son logs on to his XBOX live account just fine.
Now, within that account, he has a couple of profiles.
now, his main profile used to be called ORIGINALPROFILE
He now calls it NEWPROFILE
( Of coure I am chaning the actual names here )
Now, whenever he tries to use the NEWPROFILE account, he gets asked for a username and password ?
I asked him about why he changed the name and whether its been asking for the username and password since he changed it, but he said no, he changed it a mopnth or so ago and he has only been stopped from accessing it since SEPT 9th.
He can log on to any other profile and they NEVER need a username of password so why does the NEWPROFILE want him to?
He has tried to change NEWPROFILE back to ORIGINALPROFILE but it then tells him that ORIGINALPROFILE is in use? Yes of course it is, its his!
Anyway, can anyone shed some light possibly?
Thank you in advance.