Xbox Live Payments + Rant

[V4NT0M]

Bit of a rant but Xbox Live subs are taken in advance are they not? So my payment today will last until 20th(ish) of August?

Because I'm having real trouble figuring out why Microsoft have just charged me £4.99 for a subscription when I added a 12 month live gold card in June! I added the card a few days after my June payment and now have not only been charged the £4.99 for subscription but my 12 month card allegedly runs out in a years time, surely with today's payment it should run out in 13 months!?

To further my annoyance the only reason I am paying by card is that I took them up on their £1 for a month's sub and obviously missed the smallprint where it told me I would automatically be charged £4.99 after that.

Arggghhh!!!

 

[V4NT0M]

Wouldn't changing your sub cancel the existing 12 month subscription in favour of the new one?

I put on the 12 month sub after I'd signed up with anything else, I put my payment details on in March and then the 12 month card in June.

At least that's the way I've figured it, I have emailed them now for an explanation/refund so will see what they say.

 

[V4NT0M]

Bah, I better not have to ring them, I can imagine that being a pain in the rear.