Xbox, MS 3rd repair = New Xbox :-)

SMlFFY · 10 Dec 2008 at 17:28

Just recieved my xbox back after its 3rd repair in a year to find they have replaced it with a 'replacement unit.

Looked on the website and found the warranty only lasts for 3 months!!!!

It was Manufactured 10/10/2008 so surely I should have the full 3yrs warranty on it? Shouldn't I?

Also what cpu will be in this one?

Thanks in advance guys

eggcup · 10 Dec 2008 at 17:38

im sure it will still be covered for 3 years for rrod. but anything else probably not.

Herojuana · 10 Dec 2008 at 17:57

What was the fault with your last Xbox? Mine should be coming back tomorrow, hope they replace mine aswell!

orderoftheflame · 10 Dec 2008 at 18:06

I've a feeling refurbished Xboxs don't get a full warranty. Not entirely sure, someone else may be able to confirm/dispute.

Buffman · 10 Dec 2008 at 18:07

eggcup said:
im sure it will still be covered for 3 years for rrod. but anything else probably not.

Correct.

dannyjo22 · 10 Dec 2008 at 19:30

Nope I've asked them. The warranty goes from the date of your original console. You get 3 years from that date not the new console. I have had the same thing.

To extend the warranty each year its £24.

SMlFFY · 10 Dec 2008 at 20:06

dannyjo22 said:
Nope I've asked them. The warranty goes from the date of your original console. You get 3 years from that date not the new console. I have had the same thing.

To extend the warranty each year its £24.

Well that's crap don't you think!!!!!

Surely it should go from date of manufacture of the refurbished xbox?

Think I may have to get in touch with MS and if no joy then go to trading standards

Herojuana · 10 Dec 2008 at 20:18

If you think thats bad, I got my Xbox about 6 months ago, I registered the serial number and it says the warranty expires in March 2009!!

Faded · 10 Dec 2008 at 20:22

Herojuana said:
If you think thats bad, I got my Xbox about 6 months ago, I registered the serial number and it says the warranty expires in March 2009!!

problem being :confused:

unless your 6 months is accurate? you sure its not more like 9?

standard warranty is 12 months, RROD problems are covered for 3 years

orderoftheflame · 10 Dec 2008 at 20:29

SMlFFY said:
Well that's crap don't you think!!!!!

Surely it should go from date of manufacture of the refurbished xbox?

Think I may have to get in touch with MS and if no joy then go to trading standards

Why? You've paid for the warranty on the first console? Why would they cover you for another full three years? You could continue getting Xboxs long, long after the first one would have been considered worn out doing this.

I know it sounds harsh, but it just doesn't make any business sense to do that.

Herojuana · 10 Dec 2008 at 20:37

Faded said:
problem being unless your 6 months is accurate? you sure its not more like 9?

standard warranty is 12 months, RROD problems are covered for 3 years

Ahh you're probably right. It was probably manufactured around then but I purchased it in May sometime, and they've begun the Warranty from manufature date.

Does this mean that I still get 2 years RROD after March 09?

orderoftheflame · 10 Dec 2008 at 20:39

Herojuana said:
Does this mean that I still get 2 years RROD after March 09?

Correct.

Streeteh · 10 Dec 2008 at 20:41

You get a 1 year warranty from general failures and a 3 year warranty from the date of purchase of the ORIGINAL 360. If it were the case that your warranty would get refreshed every time you got a replacement unit everyone would be pouring water into em or sticking gaffer tape over the air intakes just before the warranty expiry date in an effort to get a new warranty.

The replacement unit does come with 3 months, however if your original warranty has longer left on it than that then that will take precedence.

SMlFFY · 10 Dec 2008 at 20:51

Streeteh said:
You get a 1 year warranty from general failures and a 3 year warranty from the date of purchase of the ORIGINAL 360.
The replacement unit does come with 3 months, however if your original warranty has longer left on it than that then that will take precedence.

Let's hope this one is one of those 1 in a million consoles that last longer than the norm.

Also, as it was made on 10/10/2008 will it have the smaller micron CPU and GPU in it?

Zico · 11 Dec 2008 at 00:54

Your replacement console will either be a Falcon revision (with HDMI) or Opus revision (Falcon revision without the HDMI port) depending on what you sent in for repair.

The Opus revision is the Falcon board with the HDMI plug removed so as to fit into the older Xenon/Zephyr console shells.

SMlFFY · 11 Dec 2008 at 13:16

it looks like it must be the Opus then as it has no HDMI port. So should run cooler then I guess?

HeX · 11 Dec 2008 at 13:35

What is the Ampage on the back?

If it is 16.XA then you've got the older 90nm, if it is 14.X then you've got a Falcon 65nm (CPU), if it is 12.XA then its the Jasper 65nm (CPU & GPU).

da_mic_1530 · 11 Dec 2008 at 13:45

dannyjo22 said:
Nope I've asked them. The warranty goes from the date of your original console. You get 3 years from that date not the new console. I have had the same thing.

To extend the warranty each year its £24.

so basically when the 360 breaks, ring MS get a years warranty for £24 and then a few days later send it in for a red ring error? result

dannyjo22 · 11 Dec 2008 at 15:24

da_mic_1530 said:
so basically when the 360 breaks, ring MS get a years warranty for £24 and then a few days later send it in for a red ring error? result

Yeah that's what I would do. They said to me on the phone you can buy it any time you like.