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Xbox One X died after 368 days

Discussion in 'Console Games & Hardware' started by juno_first, Oct 10, 2018.

  1. juno_first

    Wise Guy

    Joined: Apr 18, 2003

    Posts: 2,450

    Location: Stoke, England

    Not a Scorpio model but soon after.
    It’s been running fine even with a Kinect & external drive then when turning on it sometimes shows a E105 error. Then after a few resets & wiping the Xbox it won’t boot up again.
    Even reflashed stock firmware from a USB key.
    Also with just having shadow tomb raider installed it would give an error that I need to clear local storage, after it reset I’d deffo get the E105 error.
    Also if disable Cortana it would reset & give the E105.

    It sounds like a hard drive fault to me?

    Anyway Microsoft thinks their 2 year warranty runs out 01/01/19 so I have arranged a repair from a local UPS & I have a shipping label for Germany.
    My question is do I just give UPS the console in its box with no PSU / joypad?
    Thanks

    Fingers crossed I’ll get it back in time for red dead 2 :D
     
  2. Mattyjw

    Hitman

    Joined: Nov 26, 2010

    Posts: 542

    Well at least it is still in warranty, Normally you just send the faulty item, but it should be in the instructions on the site.
     
  3. Shawreyboy

    Hitman

    Joined: Jan 26, 2009

    Posts: 930

    Location: Andover, Hampshire

    I sent mine for repair literally last month. Took 2 and a bit weeks. If you get it sent now it may be back in time for RDR2.

    Just sent the Xbox on its own. Literally no accessories - not even the power cable.

    Shawrey
     
  4. juno_first

    Wise Guy

    Joined: Apr 18, 2003

    Posts: 2,450

    Location: Stoke, England

    Thanks will get it sent tonight.
    Was tempted stick a 2tb internal in tho
     
  5. juno_first

    Wise Guy

    Joined: Apr 18, 2003

    Posts: 2,450

    Location: Stoke, England

    Just dropped it off at UPS. I was not instilled with the greatest confidence as they said receipts are not given anymore & they’re just sending it in the original box.
    I left it with the lid not taped as it would likely be airfreight so they could check the contents but they didn’t so I asked them to tape the lid up.

    Jees, when I used to work for DHL they were paranoid about security & would have checked it at reception.
    Anyway if it don’t come back I’m going PlayStation so can multiplay with mates.
     
  6. Heisenberg

    Wise Guy

    Joined: Aug 11, 2012

    Posts: 1,989

    Location: Scotland

    368 days? Wasn't it released in November last year? How can their 2 year warranty run out in January 2019?
     
  7. juno_first

    Wise Guy

    Joined: Apr 18, 2003

    Posts: 2,450

    Location: Stoke, England

    Damn November? I took the date from Game.co.uk website which must have been the date I ordered it then.

    [​IMG]
     
  8. juno_first

    Wise Guy

    Joined: Apr 18, 2003

    Posts: 2,450

    Location: Stoke, England

    Only took a day repair + UPS time for Germany.
    Report said software reset.
    The screws have been butchered and serial sticker replaced with a service sticker currently dated.
    Lost the original box but that won’t matter until sell when next box is released.

    Red dead 2 is very impressive, once I get past the intro training hours it’s gonna be even better
     
  9. The Craig

    Soldato

    Joined: May 4, 2007

    Posts: 7,450

    Location: Warwickshire

    In future if interested, you can get an advanced replacement from Microsoft. (receive the new one before returning the old one)

    They take a holding fee of £450 to your credit card buy return it when return sent
     
  10. Soulja

    Capodecina

    Joined: Jun 16, 2005

    Posts: 13,226

    Location: Doncaster

    Apparently they don’t this anymore. I requested the advanced exchange but was told from October this no longer available.