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XFX R9 290 black screens when installing drivers

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Joined
22 Feb 2007
Posts
16
I have a new PC build and a clean install OS (Windows 8) which does not recognise the XFX R9 290 GFX card - under display adapter it shows Microsoft Basic Display Adapter.

When I use the disk that comes with the XFX card it crashes (goes black screen) when installing the driver and doesn't come back.

Exactly the same behaviour if I update the properties of the adapter and manually select the driver.

I booted into safe mode, manually updated the driver (which worked) ... but then when I started Windows 8 normally I get a black screen after BIOS. So even after getting the right driver on there it crashes!

I'm running a Asus Z97-P motherboard updated to the latest BIOS.

Also ... before I got this far the card seemed black screened after about 1 minute of turning on but this seems to have stopped. I've done so many clean installs of Windows 8 diagnosing this I'm not sure if that fixed the card or something else did!

Any suggestions other than send the card back?!

Thanks,
Dez
 
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