XFX Radeon R7 370 Not Recognised

[Deathknell]

Hi all,

I've just put together a new build consisting of -

Gigabyte GA 990FXA UD3 (Rev. 4.1 Bios version 2)
AMD 8350
XFX Radeon R7 370 Dual fan
Kingston HyperX Black 2 x 4GB
EVGA 500W 80 Plus

Windows Vista SP2 is not recognising the card. I've tried it in both PCI e x 16 slots but it says 'install failed' Device Manager sees it as a standard VGA. (12V supply is good from PSU).

I've just sent a note to Overclockers staff but I wonder if anyone on this forum can help me?

Thanks

John

 

[RJC]

What drivers are you using?

 

[Deathknell]

Thanks for quick reply. I haven't got any drivers loaded. I downloaded and installed the latest Catalyst (not sure if that deals with the GPU?).

 

[RJC]

The Catalyst drivers from AMD will sort the the GPU out.

If you still got issues try downloading the drivers again and uninstall and then reinstall.

 

[Deathknell]

OK, will try now, thank you.

 

[Deathknell]

It looks like AMD drivers do not support Vista 64 for the R7 370. The latest Vista 64 Catalyst 13.12​​ was released on 12/18/2013 and supports up to R7 260 Series.

It looks like I'll need to buy a new OS?

 

[RJC]

Yes, I had a similar issue with a friends machine and ITunes, that was running Vista.

But a upgrade is in order, Windows 10.

Edit: Just realised you did mention Vista in your opening post

 

[Deathknell]

Cheers, Is windows 10 riddled with spyware?

 

[Deathknell]

Went with Windows 7 and added another 2 x 4GB of HyperX. 7 found the card after installing the XFX software. Now looking for a water cooler to replace the pesky 8350 fan.

 

[This never ends well]

Went with Windows 7 and added another 2 x 4GB of HyperX. 7 found the card after installing the XFX software. Now looking for a water cooler to replace the pesky 8350 fan.

What case do you have, and a corsair h100i would be fine or even a h80i

 

[Deathknell]

Hi, Case is a BitFenix Comrade Midi Tower. The H80i looks very good, but will it fit? Looks very tight in the build shown.