XP SP2 Crashes on install

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Just had me dad on the phone, he is installing SP2 from ms update website onto a fresh LEGIT install of XP (first time on this machine, and with this disk too!).

He says it gets to about 30% done and then simply crashes out of the install - anyone got any ideas as to why, or things to check when installing it as i've never had any problems on my machines.

Thanks.
 
It should be ok, it was a completely fresh install on a bare drive so little chance of fragmentation or viruses/spyware as the first thing he slaps on after install is firewall/av.
 
I'd check the HD and also memory both can cause this, also unplug any smart card readers if plugged into the board, maybe USB also.
 
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