XP SP2 Crashes on install

Slime101 · 27 Jun 2006 at 19:05

Just had me dad on the phone, he is installing SP2 from ms update website onto a fresh LEGIT install of XP (first time on this machine, and with this disk too!).

He says it gets to about 30% done and then simply crashes out of the install - anyone got any ideas as to why, or things to check when installing it as i've never had any problems on my machines.

Thanks.

doran1801 · 27 Jun 2006 at 20:24

try cleaning up the pc 1st with disk cleanup, run antivirus/spyware scans and defrag hdd, then retry sp2 installation.

Slime101 · 27 Jun 2006 at 20:44

It should be ok, it was a completely fresh install on a bare drive so little chance of fragmentation or viruses/spyware as the first thing he slaps on after install is firewall/av.

Velocity · 27 Jun 2006 at 20:59

How new is the machine? Has it had SP2 on it before?

I have seen some motherboards dislike SP2 very much.

AndyC · 28 Jun 2006 at 07:01

I'd check the HD and also memory both can cause this, also unplug any smart card readers if plugged into the board, maybe USB also.

Slime101 · 28 Jun 2006 at 08:54

Only usb is the printer, no card readers plugged in.

Its never had XP as until yesterday its had win2K on it.

masterk · 28 Jun 2006 at 10:20

Latest BIOS maybe?

f00b4r · 28 Jun 2006 at 13:31

If its a fresh install of XP it is possible that its picking up malware before sp2 is even downloaded.

- download and burn to disc the full sp2 ( http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en)

- disconnect the pc from the internet

- install windows

- clean boot the pc (http://support.microsoft.com/kb/310353/)

- install sp2

- enjoy

ps don't forget to return the pc to a normal state (is shown how to at the bottom of the clean boot link)