Yelllow tinge on my new Samsung UR59C2

JamesJoanne

JamesJoanne

JamesJoanne

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I just bought the Samsung 32" UR59C2 and have put it next to BenQ XL2730Z 27" and I can't help but notice that they have quite different white point as demonstrated in this picture https://imgur.com/a/CqOwa41

These aren't my monitors but I have more or less the same issue.

Is this yellow tint normal or my BenQ is too blueish ? I have tried different color settings etc. but I can't get rid of this tint. There appears to be a number of reports online about this. Some say its just the panels technology. Others argue otherwise.

Any ideas?
 
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I have checked everything and there is no setting that causes this. I have put the same settings TomsHardware suggests in their review. I have tried different cables with no difference. This is a VA panel as supposed to the TN of the BenQ maybe this would explain something?.
I don't know what to do. I bought it from Amazon and am thinking of sending it back. On the other hand if I knew that this is normal and every monitor pretty much will look different when placed next to another monitor, then I shouldn't really return it should I? I am very uncertain here and don't
want to buy a colourmeter just for this and then have it in box gathering dust for a fear years till my next monitor. Would a colorimeter show me if the monitor is faulty or not?

I am reading this monitor is very accurate. I wonder if this is why the difference.
 
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It is the entire screen that is yellowish. The white in this screen doesn't look as "white" as on my BenQ. I have read that for those that aren't used to accurate colors, white looks yellow for a while, or orange. Maybe BenQ isn't accurate and the comparison is deceptive.
 
Thanks for the time you took to reply.

@EL_JOCK Yes that's the one.

I would imagine if the screen is indeed yellowish and is not just my perception and lack of accurate colors knowledge then the colourmeter should help. If the white point is terrible to the point of looking yellowish surely the device will pick it up?
I ordered one which is to be delivered today so looking forward to what I can flearn. This guy seems to be have the same problem: https://forums.tomshardware.com/threads/monitor-looks-yellowish.2715660
 
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@ EL_JOCK Thanks for that. I will be doing a test later on today.

I should point out that the black level is noticeably superior to the BenQ's TN panel. I am curious if the colourmeter will show the white point as excellent (6500k) as per TomsHardware review. If it does then we can safely say there is nothing wrong with my monitor right? Should the "white" in a monitor really look like white (as a white A4 sheet) or its normal to always look a bit yellow?

I am trying to understand what is normal whiteness for a monitor.
 
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can you take a look of this photo that I've taken: https://we.tl/t-jTnklsdlTZ . As you can see my BenQ on the right has closer to what we would call "white" but then again am not sure at this point how white should look like.

It seems to me the Samsung has a built in low blue light filter that you aren't able to disable. With my BenQ I get a similar yellow tint once I enable the blue light filter

I have tried calibrating both with the SpyderX Pro, just to improve things and I have run into another problem. The BenQ gets severely messed up after calibrating it. You can take a look here from this video that I took: https://we.tl/t-cfup1N5efO . First part is the calibrated icc profile.

I am frustrated with all this. I am considering returning everything back and go back to my BenQ.
 
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Can you take a look here
https://we.tl/t-oUCfBSRl2U
Brightness doesn't make any difference. What you see gives the correct impression. The Samsung has a permanent yellow tint no matter what I do with profiles, changing cables etc. The white of the Benq is what you would call "acceptable" white while the Samsung isn't.

I used SpyderX in house program but calibration isn't the issue here. Would display cal pick up the yellowish tint? I will try install it and do some tests.
 
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Thanks for the time you take to help me out.

It seems to me the BenQ has been too cool as I got a reading of 8300k and since I been on it for years I have gotten used to it too much. Bringing it down to 6500k makes this monitor "yellowish" too. It seems to me am not used to accurate colors and
my perception of how white should look like is very distorted.

Should I keep the SpyderX, is it a competent device in your view or should I take one of the others?

One issue I experience currently is that it is confusing which color profile is running. For some reason the calibrated profile when enabled for my BenQ does this to me: https://we.tl/t-w86pTSuWSF . The first part of the video is the calibrated profile.
The colors get very distorted as you can see when I use the .icm SpyderX has created. How can it be so bad? The second part is when I let my nvidia control the colors directly without the windows icm aiding.

Also for the Samsung according to DisplayCal I get around 6500k and all rgb colors are in the middle. For that to be achieved I have Red on 60, Green on 50 and Blue on 49.

I am on it, I gain a bit more understanding slowly :)
 
I have watched the video and took into account all advice. I am trying with Display Cal and the end result looks like a low bit color palette. I took a picture https://we.tl/t-2pOKI7CtO4

What happens and it screws everything up? as a result grey looks very green etc. Completely awful as if my graphics card color settings have gone crazy. Looking at the calibration file when I do the "report on un-calibrated display device option" I get a Aprox. gamma = 1.#J. I don't know what reading is this so I have no idea of my current gamma level.

Thus far what I have managed to achieve is balanced RGB colors as they all line up in the middle and I get a ΔΕ value of 0.2-0.4 which is great I think? I have noticed however that if I redo the reading after an hour the 6550K that I had at the time has jumped up a thousand or so even though i haven't touched any settings.

At this point I just want to go through the calibration process without ending up in a color mess. Obviously something is going wrong here. Any clues?
 
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I have done said adjustments. I am using DPI so I don't get the HDMI black level option.

I cannot find out my gamma level is as I keep getting "Aprox. gamma = 1.#J". Other than this it seems to me that windows is sort of "buggy" setting the profiles. When DisplayCal calibrates my monitor I get that distorted view but once I go into windows color management and set it, or rather "re-click it" to make it my default profile" then everything seems to work properly, the color distortion goes away and I get a nice RGB balanced reading so obviously DisplayCal works for me but I just need to do what I just said for windows to swallow the new .icm. With that said do you experience the same issues? Why is this so tricky to get right? It is very tiring fixing one thing and then an other breaks.

I should mention the profile type that I use is XYZ LUT+ matrix. Perhaps this when applied is mixing windows color settings up?

The problem that am experiencing now other than the Gamma reading is that once my new .icm is the default setting my chrome/skype get distorted colors. Once I remove this .icm and go back to windows default .icm both apps get back to normal. I am also unsure what to put under "Windows Colour System default- Device Profile". Currently it is on sRGB virtual device model profile.
 
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Yes Spyder is out. I don't get why the profile is now affecting other apps. When you calibrate your monitor do you get distorted colors at the end? Is it not enough to simply balance the RGB colors and color temperature? if I use my SpyderX .icm i don't get the same problems which makes me think if there is an issue with the icm DisplayCal makes. I would imagine this is it. But what exactly could be wrong.
 
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Take a look https://we.tl/t-43Pc5HOBYJ Look how bad the black background of windows gets underneath the forum chrome window. Never mind the brightness going crazy.

Can you make anything of the results shown? I've noticed Spyder doesn't work natively and I need to install the ArgyllCMS drivers. Do you need to install these too?

I might return Spyder and try my luck with Colormunki. I have wasted too much time now. I am too deep into it to stop
 
I'll try a bit find a solution on the DisplayCal forum, failing that i'll send the SpyderX back.

I am thinking of fetching the X-Rite i1Display Studio. Isn't this in the same family as the colormunki?
 
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