Yet another....eBay question (well..PayPal really)

Soldato
Joined
18 Oct 2002
Posts
7,040
Location
Kuala Lumpur, Malaysia
I don't usually ask these questions having done more than 6k ales on eBay but this one has confused me a bit.

Sold a phone on Saturday, buyer paid, confirmed address, verfied member, protected under the seller's policy - no problem.

Was planning on sending phone on Tuesday as I didn't have the time on Monday to do so.

Didn't check my e-mails for a day or two, logged into eBay today and item shows up as unpaid...checked PayPal and the funds are on hold due to buyer dispute, the funds have been taken out of my PayPal and it says they are on Hold - so looks like he did this through his credit card company I assume, as normally a dispute takes 10 days to progress.

Now neither of us have the money and he is only willing to cancel the dispute after he receives the phone.

Is it safe for me to send it now? I suggested him cancelling the dispute, me posting the phone and if he needs to he can file another one a few days late (phone being sent special delivery, so will be with him quickly once he's canncelled it) but he's not agreeing to this.

Any advice would be appreciated :)
 
His feedback score is about 30 - 100%
This is the last e-mail from him

i was suppose to recieve item today..
you said special delivery so you had to send it out on monday, i would have recieved on tuesday. fair enough if not you had tuesday to send out.. but you just ringed me. saying you didnt.
i will withdraw my complaint when i recieve you still have until time to send it out,,, as paypal didnt gave my money back,, they keep it on a hold,, il withdraw it when i recieve this way we both can be trusted. note dont call my house no. as it's not mine anymore call me from ***********
 
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