Hello,
Recently i seem to have had a drop in speed with my internet connection.
The first problem is that i am with AOL (May have to change that soon)...
Im on a Platinum deal where i should be getting an 8mb connection, which has now dropped to 4mb about 2 weeks ago.
I have called AOL for support on this and i seem to be getting no where, they have told me that the problem is that i am connecting my Router through a extension cable to the master phone socket.
This is where i really need some advice:
The houses master socket is located downstairs at the back of the house, the computer room is basically above this room. If i was to plug the router into the master socket downstairs and put wireless on my pc i would get a very poor signal. So i decided to route a telephone extension cable from the master socket up to this room (20 - 30 metres i would guess), and have the router sitting on my desk beside me. Now AOL have told me that this is a BIG NO NO (AOL's technical term) and said i cant do this, and this is the reason that my internet is slow (It doesnt matter that its been working fine for the last 4 years, they will not accept this). They have also told me that i cannot have my Sky box plugged into the master socket either as this will cause interference.
Can anyone out there confirm any of this for me, as i cannot get my head round any of it as its been working fine for probably 4 years.
If i do have to change this set up i really dont know how to get round this. I could route some ethernet cables up to this room from downstairs (its possible), but its just where to plug the sky box into. If im not allowed to plug it into the extension that goes to the master, there is no where else to put it! If i unlplug the box sky usually threaten to start making us pay more money as they cant detect it.
Help is very much appreciated.
Starting to run out of ideas and getting a bit annoyed at this situation with AOL.
Recently i seem to have had a drop in speed with my internet connection.
The first problem is that i am with AOL (May have to change that soon)...
Im on a Platinum deal where i should be getting an 8mb connection, which has now dropped to 4mb about 2 weeks ago.
I have called AOL for support on this and i seem to be getting no where, they have told me that the problem is that i am connecting my Router through a extension cable to the master phone socket.
This is where i really need some advice:
The houses master socket is located downstairs at the back of the house, the computer room is basically above this room. If i was to plug the router into the master socket downstairs and put wireless on my pc i would get a very poor signal. So i decided to route a telephone extension cable from the master socket up to this room (20 - 30 metres i would guess), and have the router sitting on my desk beside me. Now AOL have told me that this is a BIG NO NO (AOL's technical term) and said i cant do this, and this is the reason that my internet is slow (It doesnt matter that its been working fine for the last 4 years, they will not accept this). They have also told me that i cannot have my Sky box plugged into the master socket either as this will cause interference.
Can anyone out there confirm any of this for me, as i cannot get my head round any of it as its been working fine for probably 4 years.
If i do have to change this set up i really dont know how to get round this. I could route some ethernet cables up to this room from downstairs (its possible), but its just where to plug the sky box into. If im not allowed to plug it into the extension that goes to the master, there is no where else to put it! If i unlplug the box sky usually threaten to start making us pay more money as they cant detect it.
Help is very much appreciated.
Starting to run out of ideas and getting a bit annoyed at this situation with AOL.
