smsmasters said:
So basically, they sent you a completely new set of speakers/sub for free and didn't even take back or send your old set? :O
I might try this.

All they ask is for a serial number right? How about proof of purchase?
I cant rmemeber, ill look through my emails later/tomorrow though
Got it:
You have asked for the following for an RMA.
- The M/N: of the product (Model Number)
- The S/N or PID number: of the product (Serial Number)
- The P/N: of the product (Part Number)
- Your Full Postal Address with area zip code & Daytime Telephone Number
- Dealer Name, Address & Telephone Number
- Receipt / Invoice Number
- Purchase Date
they then ask for you to send cables/remote/wire/pod wire to somewhere. switzerllland. But even this allows you to use the speakers for something else, say a car, or whatever.
The next day i got this:
Thank you for contacting Logitech's Electronic Technical Support.
I thank you for getting back to me with the information. I would like to inform you that I am shipping you a new Logitech Z-5500 Speaker System as a replacement for your existing device, free of cost.
I got them the next day, when they said it would take atleast 5 days. Very good service.