You wake up and there's £1904 in your PayPal account. What do you do?

Feek · 23 Mar 2018 at 10:06

You wake up and there's an email from PayPal saying you've received a gift from an email address you don't recognise that's made up of random numbers and letters.

Rather than follow any links, you log into your PayPal account via the app and find this.

What would you do?

/edit - Update here.

Feek · 23 Mar 2018 at 10:11

x-st said:
Send Paypal a message about it?

This is a most excellent suggestion. You do this and they reply saying they can see nothing suspicious about the transaction.

Feek · 23 Mar 2018 at 11:27

You also email the address that transferred you the money in the first place and they don't reply. You email them again a few days later and still don't get a reply.

UTmaniac said:
Buy a new android mobile that has not been keylogged and change your Paypal password.

I don't have an android in the first place, my phone hasn't been keylogged and my PayPal password is long, complicated and unique. The account isn't compromised. I don't see what this has to do with it at all :confused:

Feek · 23 Mar 2018 at 11:28

bloodiedathame said:
It's not your money. You need to flag suspicious activity.

This has been done already and PayPal responded to say they can't see anything suspicious about the transaction.

Feek · 23 Mar 2018 at 11:28

spoffle said:
Was it listed as a gift?

Yes. A gift.

Feek · 23 Mar 2018 at 11:34

Siliconslave said:
i'd defiantly be changing a few key password inc PayPal - might be something suspicious going on...

Why? What?

Siliconslave said:
equally it could be someones honest mistake - i get some indian lady in the US' e-mails all the time, but no big paypal deposits yet

The email address linked to the PayPal account is used exclusively for PayPal, it's not a general address and not something that anyone could guess or realistically, enter by mistake.

Feek · 23 Mar 2018 at 11:54

UTmaniac said:
Now scroll back up, I have not edited the earlier post.

Good point

Feek · 23 Mar 2018 at 13:59

None of the browsers I use on any computers are set to save passwords and my password is secure within 1Password.

Feek · 23 Mar 2018 at 14:24

This happened just over two weeks ago - I woke up to a standard email from PayPal showing a gift payment as per above.

I emailed the address that had made the payment a couple of times with no reply whatsoever. PayPal said there was nothing suspicious on my account and there was no action they could take. I'm quite sure my account isn't compromised and neither is 1Password.

I just sat on the cash and effectively carried on using my PayPal account as though it wasn't there. I normally put a couple of hundred through it each month.

This morning when I opened the app, the additional £1904 has gone. My balance is back to how I'd expect. When I look at the account transactions, not only is there no transaction showing it was removed, the one showing the money going in has disappeared from the history.

So it really wasn't very exciting. I thought it would be interesting to see the GD opinions and thoughts of what one should or shouldn't do. You didn't disappoint, thank you

Feek · 23 Mar 2018 at 14:41

chroniclard said:
Phone up Paypal and ask where the hell your money is.

I like this idea