Youtube/Google Account Recovery

Associate
Joined
10 Nov 2008
Posts
190
Location
Isle Of Wight, UK
Good day all.

What a nightmare I am having trying to log back into one of my Youtube/Google accounts.
I failed to update my mobile number on the account, and as such I am now unable to get the 2-step verification code.

The account was originally created as a Youtube account via my msn email address, so I can still log into the msn emails via outlook.live.com

But of course I can't access anything to do with Youtube/Google side of things.

I've gone to: https://accounts.google.com/signin/recovery
And followed all the steps

But I end up back at one of two points
(1) Needing the 2-Step verification code that is being sent to me old mobile number.
(2) Being greeted by a page saying "Google needs more info to verify it's you" Try again.

The stupid thing is that I know all of my account details, email address, password, old mobile number, first name, last name, etc ,etc.

Is there really no way of recovering this account, and do I just kiss it bye bye?
If so that's a real shame as this account has Youtube monetization enabled and active.

Thanks for your time.
Best Regards.
 
Good day all.

What a nightmare I am having trying to log back into one of my Youtube/Google accounts.
I failed to update my mobile number on the account, and as such I am now unable to get the 2-step verification code.

The account was originally created as a Youtube account via my msn email address, so I can still log into the msn emails via outlook.live.com

But of course I can't access anything to do with Youtube/Google side of things.

I've gone to: https://accounts.google.com/signin/recovery
And followed all the steps

But I end up back at one of two points
(1) Needing the 2-Step verification code that is being sent to me old mobile number.
(2) Being greeted by a page saying "Google needs more info to verify it's you" Try again.

The stupid thing is that I know all of my account details, email address, password, old mobile number, first name, last name, etc ,etc.

Is there really no way of recovering this account, and do I just kiss it bye bye?
If so that's a real shame as this account has Youtube monetization enabled and active.

Thanks for your time.
Best Regards.
Email them whilst you await other ideas. They'll work it out with you.

Might ask for some other information only you would know perhaps.
 
You say email them?
I have yet to find an account support email address for youtube / google.
But yes, if you can kindly proved a link and or direct email address I will indeed contact them.
 
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