Z390 MASTER RMA

[Lanky MikStanky]

Hi,

I sent my AORUS Z390 MASTER back due to faulty audio headers, whereupon OcUK "sent it to the manufacturer either for repair or replacement". That's the last email I got though, 19 days ago on 23rd January. Obviously that's still less than 28, fair enough, but with no contact since I'm just a bit bothered. How long is a GIGABYTE motherboard RMA supposed to take? Thanks.

RMA number removed

 

[Space Monkey]

Hi,

I sent my AORUS Z390 MASTER back due to faulty audio headers, whereupon OcUK "sent it to the manufacturer either for repair or replacement". That's the last email I got though, 19 days ago on 23rd January. Obviously that's still less than 28, fair enough, but with no contact since I'm just a bit bothered. How long is a GIGABYTE motherboard RMA supposed to take? Thanks.

Best post in the customer service sub forum at the top of the main forum page, you'll get directly through to the shop staff

 

[Lanky MikStanky]

I'm an idiot.

 

[orbitalwalsh]

I'm an idiot.

should be quite quick. @GIGA-Man is forum rep on here if there are any problems