z77-gd65 ethernet broken? I am very angry.

Crilly · 15 May 2012 at 00:26

Hello, I bought a z77-gd65 from overclockers 2 weeks ago, it was a dud (as seen in the thread I posted http://forums.overclockers.co.uk/showthread.php?t=18400173

After sending it back to OCUK, and finally getting a replacement this afternoon, I set it up in preperation for playing Diablo all night.

Well thats not going to happen now.

Booted, installed windows 7 professional, but the ethernet does not work.

I've tried updating the bios to the most recent version (the bios versions mention some LAN stuff thought it would work). Which took me a good hour to figure out.

Tried the most recent drivers.

The ethernet controller is in device manager but it displays an error code " This device will not start. (Code 10)," There is no green light.

I am at a loss as to what to do and I am incredibly frustrated and angry at what seems to be utter incompetence by MSI, I will never buy another of there products.

The only thing I can think of left, is perhaps windows needs updating, the windows 7 prof disk I have is very very old.

I cannot believe I'm going to have to RMA this same damn motherboard again. Does MSI have no quality control at all?

Rooster212 · 15 May 2012 at 00:28

I'd try downloading new drivers from another source than you already have, apart from that reinstalling Windows but sounds like you've had a bad time with them

definitely RMA time to be honest.

Crilly · 15 May 2012 at 00:30

Rooster212 said:
I'd try downloading new drivers from another source than you already have, apart from that reinstalling Windows but sounds like you've had a bad time with them definitely RMA time to be honest.

Tried the drivers on the drive CD and from intel's website, same result.

Crilly · 15 May 2012 at 00:40

Via google, I've managed to find 3 people with the same problem, none of whom seemed to find a solution.

Nelly · 15 May 2012 at 01:19

Sounds like really bad luck.

I would post in the customer service section, you don't want to be waiting another two weeks for a replacement, 3rd time lucky or buy a different brand.

Rooster212 · 15 May 2012 at 11:01

Nelly said:
I would post in the customer service section, you don't want to be waiting another two weeks for a replacement, 3rd time lucky or buy a different brand.

Definitely agree with this. Although I have never had an issue with my MSI graphics card, I have heard more bad things about their motherboards than good things.