Zotac 2070 sent back over 3 weeks ago, still not heard anything?

infant_hercules · 12 Sep 2019 at 09:55

Hi,

I was having some issues with my 2070. When I contacted Overclockers they requested I sent it back, this was on the 20th August and I'm yet to hear anything back?

Has anyone else had any issues like this?

infant_hercules · 12 Sep 2019 at 09:59

Thekwango said:
Have you contacted them for an update?

I have, they told me then couldn't intervene until the 25th of September.

infant_hercules · 12 Sep 2019 at 14:38

Steveocee said:
Who did you send your card to? Zotac or Overclockers?

The card was sent to Overclockers who I believe have sent it onto Zotac.

I recieved an email a week later saying my parcel was out for delivery but it turns out the delivery was from Overclockers to Zotac.

infant_hercules · 12 Sep 2019 at 16:14

Steveocee said:
So you should be able to grab that email and track when it was received at Zotac maybe? This should give an idea for how far along it is. I would expect around a 2-4 week turn around from a manufacturer and is probably why Overclockers are holding off as they likely won't get step by step updates, just a box when it arrives.

Yes, it arrived with Zotac nearly 3 weeks back. I guess I'll just have to hold on. Maybe I'm just being a little impatient!

infant_hercules · 25 Sep 2019 at 10:59

Contacted Overclockers this morning. They have sent me out a 2070 Super with MW arriving tomorrow.

infant_hercules · 26 Sep 2019 at 15:04

Steveocee said:
That's a bit of a result then? Upgrade and a free game?

Card arrived dinner time today. Unfortunately, the card didn't come with MW although I have recieved a 2070 Super upgrade due to Overclockers not having any 2070's in stock.

Can't fault Overclockers, they did everything in their power to ensure I was back up and running as soon as possible.