I wanted to give a massive shout-out to Zotac RMA team. I bought my 780ti from Overclockers back in 2014 and registered it for the extended 5yr warranty.
It unfortunately packed in last week (15th) and I contacted them about it, after searching their old system for my reference number they asked me to send it over, on the Friday they contacted me further to tell me they have done tests on the card and it is in fact faulty.
They responded very fast, and on (21st) I had a message saying they are offering me a 1070 as they no longer stock the previous card.
Last night, (21st) the card was shipped for next day delivery, less than a week for the whole process!
Such a fast turn around and I thought I'd share this for anyone who may be sceptical about the 5yr warranty.
Thanks Zotac!
It unfortunately packed in last week (15th) and I contacted them about it, after searching their old system for my reference number they asked me to send it over, on the Friday they contacted me further to tell me they have done tests on the card and it is in fact faulty.
They responded very fast, and on (21st) I had a message saying they are offering me a 1070 as they no longer stock the previous card.
Last night, (21st) the card was shipped for next day delivery, less than a week for the whole process!
Such a fast turn around and I thought I'd share this for anyone who may be sceptical about the 5yr warranty.
Thanks Zotac!