Critical Process Died BSOD

Soldato
Joined
2 Nov 2003
Posts
5,533
Hi

Started to get a random Windows critical process died blue screen error over this last week with my PC, i did run and the windows repair option and it seemed fine for a day or two then bam just had another one tonight and when the pc restarted it booted straight to the bios screen and bootable device said no drive found, so i switched the pc off and back on again and it booted up just fine.

Do you think it could be the NVME itself on it's way out and has anybody suffered from a similar problem.

Thanks.
 
Soldato
Joined
5 Nov 2014
Posts
7,554
Hi

Started to get a random Windows critical process died blue screen error over this last week with my PC, i did run and the windows repair option and it seemed fine for a day or two then bam just had another one tonight and when the pc restarted it booted straight to the bios screen and bootable device said no drive found, so i switched the pc off and back on again and it booted up just fine.

Do you think it could be the NVME itself on it's way out and has anybody suffered from a similar problem.

Thanks.
Is there anything in event viewer at all?

If so, could you paste what it logs?
 
Soldato
Joined
5 Nov 2014
Posts
7,554
I have never used Event Viewer sorry what am i looking for in there. ?
no problem

Once in event viewer click in Windows logs and then System.

Look for anything with a error or critical in the first column and look for anything around the time the BSOD happened.
 
Last edited:
Soldato
OP
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There is the one showing critical and the other one in error which shows a few time in the list.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 24/03/2024 22:13:35
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer:
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>9</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2024-03-24T22:13:35.1144558Z" />
<EventRecordID>1065</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>PaulGamingPC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">239</Data>
<Data Name="BugcheckParameter1">0xffffab8c7e8630c0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
</EventData>
</Event>



Log Name: System
Source: Service Control Manager
Date: 25/03/2024 00:29:50
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
The GameInput Service service terminated unexpectedly. It has done this 5 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2024-03-25T00:29:50.3194747Z" />
<EventRecordID>1384</EventRecordID>
<Correlation />
<Execution ProcessID="1796" ThreadID="5920" />
<Channel>System</Channel>
<Computer>PaulGamingPC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">GameInput Service</Data>
<Data Name="param2">5</Data>
<Data Name="param3">1000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>470061006D00650049006E00700075007400200053006500720076006900630065000000</Binary>
</EventData>
</Event>
 
Soldato
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5 Nov 2014
Posts
7,554
Is all Windows updates installed?

Under services do you have 2 services for GameInput Service?

If so you could try the below steps.

The fix is simple. No need to wait for MS to address this issue.

Double click both the Gaminput services and look at their location ("path to executable" it is called). You will see that one is located in your C:\Program Files (x86)\ folder, and the other is located in C:\Windows\System32 folder. With your explorer app of preference open both folders, find the executable (GameInputSvc.exe) and hover over it with your mouse. In a second a window will appear. Look at the creation date of the executable. I'm almost 100% certain that the one located in your Program Files (x86) is the the old one (creation date around beginning 2023)

Then check your installed apps (start > settings > apps > installed apps). You will see Microsoft Game Input listed there. The date is somewhere around Feb/March 2023, so this one is old.

Click uninstall !

Then you will see that the executable in the Program Files (x86) is removed. If there are leftovers just manually remove them (delete the complete Microsoft Gameinput folder - you will probably get a warning so you must delete this as administrator)

Restart your PC, check services and only 1 Gameinput will be listed there. If the service is not started, double click it, set it on automatic start, and finally start the service.

The event viewer will no longer display the warnings.

Taken from the below reddit post

 
Soldato
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