Plusnet Discussion Thread

bulldog147 · 14 Feb 2014 at 18:05

^^^ wrong provisioned on the wrong product I reckon

bulldog147 · 15 Mar 2014 at 20:10

zoomee said:
Before placing the order plusnet advised I would need a MAC code to complete the transfer.
When I placed the order plusnet text me asking for the MAC code.

Rung BT last night and they insisted they can't 'generate' a MAC code as it was a straight fibre transfer.

Rung Plusnet just now and they insisted they can't complete the transfer without the MAC code!!

wtf - going in circles here

easy way - report this to ofcom

bulldog147 · 23 Mar 2014 at 22:19

There is congestion nightmare at Plusnet at the moment (worse this evening)

bulldog147 · 8 Apr 2014 at 16:45

djimty said:
Got Fibre installed today I'm getting 65mb down and 15mb upload. I was told to by PlusNet that to expect 45 down so this was surprising

Just be happy what u got! Excellent speed estimated was much higher for u

bulldog147 · 8 Apr 2014 at 16:55

djimty said:
Question is, would I still be getting these speeds later on?

If you were talking about peak hours in this evening between 7pm and 11pm - surely it should be ok. I had no issues in the last two weeks now as BT had finally resolved core network congestion issues fixed. You should expect the same speed what u are getting now.

bulldog147 · 8 Apr 2014 at 19:32

Fake ping! It been like that as it no way of getting zero ping. Normally Plusnet around 10ms to 15ms ping.

bulldog147 · 9 Apr 2014 at 13:12

Mine is Netgear DGND3700v2 and it had both 2.4 & 5.0 GHz wifi. Both is no issues on wireless as here is speedtest below (2.4 GHz):

5.0GHz wifi:

bulldog147 · 9 Apr 2014 at 21:51

IceAx said:
http://http://www.speedtest.net/my-result/i/817498484

Ipad4 limit wifi that why u won't getting maximum speed

bulldog147 · 10 Apr 2014 at 09:39

It depend what device u have. Not every device had the same wifi hardware.

bulldog147 · 17 Apr 2014 at 21:32

V_R said:
I am now a Plusnet customer. Migration happened overnight. Quickly changed details on router this morning and opted to pay the £5 one off charge for a static IP. Will do some thorough testing tonight when i get home.

Speedtests before and after...

ADSL24/Coms:

Plusnet:

Its only less than a day, so will give it chance to settle, hopefully my DL will go up to what it was...

Oh and heres my PN BQM...

My Broadband Ping

I am afraid that PN is always less than BT/ADSL24/Sky on throughput speed probably around 1 Megabit off.

Mine here:

bulldog147 · 20 Apr 2014 at 18:22

Luke_Bowman said:
Has anybody got before and after tests for switching to a static IP?

it make no different

bulldog147 · 22 Aug 2014 at 00:32

MrMoonX said:
Want to switch to plusnet but keep trying to charge £50 install despite saying it's free when you take phone line, give up!

I was the same last February but Plusnet finally give me free install on FTTC after told them I would go elsewhere.

bulldog147 · 22 Aug 2014 at 16:30

Homeplug AV500 will solve your problem. End of!

bulldog147 · 23 Aug 2014 at 12:54

+1 ^^ Telephone Extension Cable will reduced your sync rate. Bad idea. Ethernet long cable doesn't affect!

bulldog147 · 22 Apr 2018 at 23:03

I got the offer deal matched vodafone with Plusnet @ £27 a month for 18 months but they say it will £26 until 5th June because of broadband price increase by £1 extra. So, Plusnet giving me 18 months special discount £12.98 off every months until the contract has expiry next year.

Add on my referral discounts is a bonus too.

bulldog147 · 1 Aug 2018 at 10:13

Mine is 18 months Unlimited Fibre Extra (£7.01) with line only £18.99. I wouldn't bother with line rental saver because it not much saving for 12 months but if PN do have 18 months line rental saver, I would take it because it will do the same contract eg 18 months.

bulldog147 · 9 Aug 2018 at 08:59

You only get upload up to 10 on this one.

bulldog147 · 9 Aug 2018 at 11:38

Openreach should charge onto the ISPs to pass onto customers as follow:

1-9 Mbps £2.99
10-19 Mbps £4.99
20-29 Mbps £6.99
30-40 Mbps £9.99
41-55 Mbps £13.99
56-80 Mbps £19.99

bulldog147 · 17 Aug 2018 at 16:39

Bigpig said:
My transfer to Plusnet was completed today. Woke up to an email saying my phone line is working. No internet. Received an email in work at 7:45 saying my broadband is working. Saving around £288 quid a year by switching.

Have lost around 10mb in speed but i take it thats the DLM getting reset? 41mb instead of 50ish from BT

Maybe DLM disabled G. INP check if it was G. INP enabled if it does then you should get 50Mbps but if it was non G. INP then you getting less sync rate at 41Mbps

bulldog147 · 17 Aug 2018 at 16:45

What is your full stats before at BT and after with PN. Want to see why it getting less sync rate between these two ISPs. In most case when switching over to PN from BT then it will be DLM resetted and sometimes DLM taking G. INP off and the line need to be stable for couple of days before DLM will applied G. INP back on.