Very Poor Service

Associate
Joined
31 Jul 2011
Posts
321
Ordered on 19th (Wednesday) with a delivery date of 22nd, didn't ship until 21st , so now I have to wait until Monday, all this after booking the wknd off to put my system together. Also, why is there no option for NDD, really, in this day in age? All items were in stock btw.

When did it get this terrible at Overclockers? If there was anywhere else in the UK I could have got these items I would have cancelled the damn order. Order from most other competing stores and your item gets despatched on the day of ordering and delivered next day, even ordering as late as 10/11pm. How hard is it really. Not as if OCUK haven't been doing this a while now. Pathetic.

Won't be buying anything from here again unless absolutely needed and OOS everywhere else.

In retrospect, I had an order from EK, which came in 2 day from Europe, so before my OCUK order had even been picked from the warehouse.
 
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Associate
OP
Joined
31 Jul 2011
Posts
321
I didnt think it was appropriate to select Saturday delivery when ordering on a Wednesday. It's the despatch time that is the issue here, it's sub par
 
Associate
OP
Joined
31 Jul 2011
Posts
321
My DPD order just got changed on the App from delivery on Monday, to delivery on Saturday, which is great :). So congrats to DPD. However, OCUK really need to get there finger out in terms of delivery options and warehouse speed. Getting left in the dust by competitors. OCUK - 4 day delivery vs most competitors NDD or 1 day delivery.
 
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