stockhausen said:
Why would Mrs Miggins care that "her version of Windows is no longer supported by Microsoft"? She probably doesn't even bother to update her anti-virus signatures.
When she buys a new PC, there is pretty well a 100% chance that it is going to come with Windows Vista pre-installed. I don't think that she is going to tell the spotty faced youth at her high street electrical retailer that she wants it reemoved so that she can install Ubuntu instead, do you?
Yeah, you're right, she's probably not aware... but as we're talking hypothetical situations, let's assume she goes to that high street retailer to buy a webcam to be able to communicate with her family that has moved to Australia. The spotty faced oik shows her a webcam and she asks if it will work with her current computer, which she's had for a number of years now. The spotty faced oik then frowns and suggests she considers upgrading the operating system, because it's so out of date that Microsoft don't even support it any more.
Now, you and I both know that it's pretty much irrelevant if Microsoft support it. The spotty faced oiks that work on a commission basis in those high street retailers, though, very rarely have the customers' best interests at heart - sadly.
As for her asking to have Windows removed so she can install an open source alternative, I also agree that it ain't gonna happen... but that's largely because she's already paid for Windows and the price of her new PC isn't gonna change if she has it removed - assuming she even knew of the existance of alternative operating systems. Let's imagine for a second, though, that things were different... Mrs Miggins goes to the high street retailer to buy a new PC, and the friendly sales guy shows her 2 systems... one which costs £
x because it includes Windows, and one which has exactly the same components on the inside but costs considerably less, only £
y, because it includes this free operating system which works almost exactly like Windows, has all the same software available, is compatible with her internet connection, printer, webcam, etc...
Now, I'd say that Mrs Miggins may well choose to pay the extra £100 for Windows, but there's also the possibility that she'd take the cheaper PC and put the £100 she's saved into buying something else. Given the choice, she may choose to go open source... but at the moment, she's not given the choice.
Does this make sense...? It's kinda clear in my head, but I've got a headache so trying to explain what I mean is proving painful.