Laptop Pentium M 1.8Ghz running at 92Mhz

peter212693 · 5 Sep 2007 at 16:45

Hi all,

I’ve got a clients laptop at the moment as he was complaining it was slow which it was (really slow). So was looking round and pulled up the system info and the CPU, Pentium M 1.8Ghz was showing to be running at 92Mhz ?

It only does this in windows. (windows xp). In the bios it shows up perfect, minimum clock speed of 800mhz :s
Anyone got a suggestion or know of this problem.

Thinking it must be the CPU but also thinking maybe the board has gone funny.

Thanks

melbourne720 · 5 Sep 2007 at 16:54

what said it was 92 MHz? Run CPU-Z.

malccy · 5 Sep 2007 at 17:20

It could be the cpu being throttled when not doing anything too demanding, much like Speedstep. Check the Bios and see if anything like this has been enabled

Street · 5 Sep 2007 at 17:21

Here are a couple screenshots of CPUZ and the system properties..

Its a Dell laptop and we have updated the BIOS to the latest version..

Street · 5 Sep 2007 at 17:22

malccy said:
It could be the cpu being throttled when not doing anything too demanding, much like Speedstep. Check the Bios and see if anything like this has been enabled

We've tried disabling SpeedStep but its not that because it stays underclocked even when you are trying to do anything.. It takes about 10 minutes to boot up as well!

phi1 · 5 Sep 2007 at 17:23

try reset all bios settings?

peter212693 · 5 Sep 2007 at 18:21

phil14 said:
try reset all bios settings?

Yea we have reset the bios to default and loaded latest bios onto it and still no change

P.S If you were woundering, yes me and street work together

Welshy · 5 Sep 2007 at 18:23

phil14 said:
try reset all bios settings?

Yeah, there should be a "Restore to factory settings" in the BIOS somewhere

Street · 5 Sep 2007 at 18:37

It doesn't look like a BIOS problem because we updated that with the latest version and checked all the settings in there...

mattyrigby00 · 5 Sep 2007 at 18:42

try coretemp or something first to check cpu temps, the fans might be clogged with dust causing it to overheat.

another thing to try would be the restore to factory state thing for OS.

peter212693 · 5 Sep 2007 at 20:13

mattyrigby00 said:
try coretemp or something first to check cpu temps, the fans might be clogged with dust causing it to overheat.

another thing to try would be the restore to factory state thing for OS.

Yea, thats the 1st thing to do tomorrow

Yozz76 · 5 Sep 2007 at 20:19

Now i'm very new to these things and certainly don't know if this applies to laptops but i recently disabled speedstep for my pc and then soon found out that i needed to disable something called C1E to disable speedstep correctly.

Street · 6 Sep 2007 at 16:30

We have already tried resetting the BIOS and that made no difference, we tried turning off SpeedStep but that didn't do anything..

I took the laptop apart to check the cooling and it was all working fine.. However I think the board thinks the chip is overheating. The fan stays on permanently and the heatpipe cooling the CPU never gets hot.. I think there must be something wrong with some sensor on the board. Coretemp and TAT don't work with this CPU as its not a Core CPU.