Recommend Data Recovery Company

Shiz

Shiz

Shiz

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Joined
7 Dec 2005
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519
Well for some reason yesterday my HDDs stopped working and a couple of drives I plugged in to test with also died; seems like the motors are burnt out. Afterwards to my horror I realised one of them was my storage drive with a lot of data I had yet to back up on it. Some of the pictures and bits on there are very important to me and I need to get them back.

Can anyone recommend a DATA recovery company that they have used?

Edit: Apologies, but wasn't sure where to put this.
 
If the drive isn't even spinning, I'd be prepared to shell out a large amount of cash.

A quick google search found a few places offering basic recovery from £100-200. But as I said above, I wouldn't be surprised to see that total go up considerably if they actually have to swap platters around.

Good luck.
 
you will be looking at a very large wedge of cash per gig if they need to actually open them up
 
Thanks guys. I tried Ontrack, and although their service sounds great, I really can't stomach the 500-800 quid fee. Will try some of the smaller companies; they seem to charge between £100 and £300.
 
Tried them all in other PCs, nout. None detected anywhere and they all have a silicon burning smell on their underside. Don't think they are spinning up I'm suspecting motor problems.

PSU fault do you think?

Was just quote between 200 and 400 from Fields Data who are Western Digital recommended. Anyone have any experience with them?
 
We use both On-Track and R&R at work. The servicer is comparable, but I think R&R are a bit cheaper.
 
Shiz said:
PSU fault do you think?
Click to expand...

Sounds highly likely and very unfortunate.

If this is a business machine, any outlay would likely be covered by insurance (though seek advice). I've only had cause to actually use data recovery agencies twice, both times budget was not a direct concern so Kroll were selected on reputation. I've never used any of the cheaper alternatives but I suppose its like anything really, your mileage may vary.
 
It was in a business setting but it's my home machine.

I think I can RMA the drives with WD so hopefully get them back ok.

My business partner says he multimetered the PSU and it seems fine. Is there any way to test if it could be the cause? Or is there anyway the motherboard could have caused the fault?

Before anything died, I introduced a new Raptor drive I bought from the MM a few days ago. Any chance that could have caused problems?
 
hey up,

i doubt introducing the new hdd could have caused the fault, but i would still change the psu, for 4 hdd's to be killeds and from your description it does sounds like a power surge of sorts i wouldnt take the risk again,

Also suggest you get hold of an external nas box, i use a wd 500gb external network drive and with karens replicator (freeware software) i use that to make a copy of 2 of my drives every monday (1) and tuesday (2) Has saved me in the past.

Or even perhaps consider another pc with windows home server installed on it, this can be made to backup your pc and all your data an secure it.
 
Im just sending a disk off to seagate for one of my business customers, its going to cost over £600 but the guys data is worth more than that to redo so its ok, he had a power spike that blew most of his PC up and fried the controller board on the disk, seagate say not a problem send it over :)
 
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