Orange top up woman

"To hear how many minutes or messages you got left"

Jeez, truly appalling.

Hey, they are using subliminal messaging. They are trying to say that Orange users are all common and can associate themselves with that verbal format!


!!!
 
Our Virgin uses a guy that i can only think to imagine that he looks like a big bald gay :p
 
I laughed at this and when i thought their was a new voice, sounds like a chav/londoner.

Fyve pands and fiftee free pence
 
Its deffo odd... can't quite put my finger on the accent though.

It sounds like a south african trying to talk like someone from essex but worse (if thats at all possible :p)
 
They've done it for everything - all Orange announcements have now moved from being a well spoken, polite lady to some chavvy woman. It's annoying and its informal. When I speak to a telecoms company, I wish to do it in a professional manner. They are not my 'mate'.
 
It's possible, as I know similar things have happened before that the automated voice system crashed, lost all of the voice recordings and someone hastily had to re-record them.
Thats why i made a copy of our asterisk voice files on our server. I was damned if i was going to rebuild the pbx and have americans talking about pound signs! Its hash you morons! :D
 
I donno, if you dial the balance line, shes still rather odd

'ello you're remayning credi't

can imagine her breaking into a broadway musical, "top up ya phone guv?"
oliver! oliver! never before has a boy topped up more!
 
Is the voice the same as the radio adverts you hear?

If so the gf reckons its the gril from T4, and yeh she sounds annoying in the adverts!
 
Sounds like a cockney bird trying to sound posh.
Think Waynetta Slob after they won da lot'ry,
 
I can't believe I missed this thread. On calling customer services a few days ago, I was appaled when what sounded like a teenage mother of six who frequented the local councel amenmity site in search of furnishings for her terraced council estate house, had the cheek to ask me in a very rude and unprofessional manner, what exactly the reason for my call was.

I finally got through to human who greeted me with "Hello mate, 'ows you today?"

I sorted the issue and finished the call. It then hit me that Orange seem to be on a slippery slope to Commonsville, probably led by graduates from a no name polytechnical college who have barely scraped a pass in their marketing 'diploma'. This angered me. I have been with Orange for almost 8 years now and they have always been excellent, a cut above the rest as far as customer service is concerned. They always insisted on being professional, courteous and respectful to their customers. This has been less evident in recent times.

Anyway, I called up again and got through to customer services. I expressed my displeasure at the new so called 'chummy' voice and was told in no uncertain terms that it wouldn't be changing any time soon as Orange want to appeal to a "wider market". I told the lady (I use the term loosely) representative that appealing to "wide" and obtuse people was exactly what my problem was. I don't want to be talked to like your cronie at a public house, I deal with them on a strictly professioanl level. I don't care how their day has been and I'm damn sure they don't care about how mine was. When I call I want to get to the point and get it resolved in a quick, efficient, professional and polite manner. I don't want to be asked "Are you for down t'pub t'nite mate?"

Apparently, my points were taken on board and that was the end of the call. Orange were the last truly professional and respectable mobile telecommunications provider left and I fear that if they continue down this slippery slope, there will no longer be any decent providers to migrate to and I'll just have to accept this atrocity.

I'm not a happy camper :(
 
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