Ebay problems advice please

Matrix

Matrix

Matrix

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Hi all

I bought a sony memory stick 2gig (60 pounds) for my psp last week. Got the item on tueday 24th of jan. I the had my console ( psp) sent to me on 27th jan from another seller.

I tired over the weekend with the mem stick 2gig. but i was having problems things were crashing and photo's and mp3's were crashing.
On tuesday when i got back to work i tried my console with my friends stick and it worked fine. And my memory stick with his console.

We found out that the problem was with the memory stick as it was only working upto 1gig of data and soon as you went above that it crashed and went wrong.
I contacted the seller yesterday and told him what had happened and he said he won't refund or exchange me at all. He has a 7 day refund policy.
I told him that i'd only just got my psp so there was no way i could have tested it untill now but he said pretty much tough.
I wasn't saying it was his faulty i was just trying to explaine that it was faulty when sold to me.

Anyone know what my options are? I've contacted Ebay and paypal over this.
All i was asking for was an exchange not a refund. If i'd bought a tv and after a few days i found it to be faulty i'd take it back to the shop for an exchange.

Any ideas please a very upset person atm :(
 
Could try your luck with Paypal, and explain the situation in full to them.

But I can see them acknowledging the seller's 7 day refund policy. :(
 
Sam said:
Ive heard a lot about fake memory sticks , maybe this is one of them ?

Sam
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For some reason I was reading about this the other day, and it does sound like a fake. What size does it report as on your PSP matrix? If 1948MB or 1959MB then from what I remember it's a fake.

Edit - actually, I'm talking rubbish. Found the thread I was reading and it seems the fakes report as 1910MB too now.
 
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hmmm.. you may have to take it on the chin old boy. The seller has rights also, 7 days is 7 days regardless of the circumstances :)
 
Why do people keep using this forum instead of eBays user forum? I'm really getting sick of seeing threads about friggin eBay and PayPal etc ...... ask the auction site ffs!

And yes, it is in the FAQs.
 
singist said:
Why do people keep using this forum instead of eBays user forum? I'm really getting sick of seeing threads about friggin eBay and PayPal etc ...... ask the auction site ffs!

And yes, it is in the FAQs.
Click to expand...


Easy mate was just asking. If it bothers you that much why you bother to read the thread???


Yeah thanks bitboy i'd check that up myself as well.
 
singist said:
Why do people keep using this forum instead of eBays user forum? I'm really getting sick of seeing threads about friggin eBay and PayPal etc ...... ask the auction site ffs!

And yes, it is in the FAQs.
Click to expand...

I'm amased that the Dons don't lock these threads as they SPECIFY Ebay as being BANNED in the FAQ
 
Think there is a little leeway on that rule, as linking to something on ebay that ocuk sell is a definite non starter but asking advice on problems there isn't afaik.

SCM
 
Skyfire said:
hmmm.. you may have to take it on the chin old boy. The seller has rights also, 7 days is 7 days regardless of the circumstances :)
Click to expand...

Kell_ee001 said:
If you contacted the buyer yesterday on the 1st, wasn't that within 7 days?
Click to expand...

I'm confused?

I can count to seven.... I think.....that makes Kelly completely correct and the refund policy should entitle you to a replacement?

Burnsy
 
I've contacted ebay and paypal. Paypal want me to get it checked out with someone and get them to getin touch with paypal regarding the fault.
Thats fair so i'll get it looked at over the weekend need to go up town any how.
 
There have been a few threads on various mobile phone forums with regards memory sticks and reformatting their capacity.
Basically you can take a 512MB Memory Stick and using a card reader and Windows remove partitions and then format it as 1GB.
Disk Manager in Windows will look at a lot of 512MB Memory Sticks and report back as 512MB and 512MB of non-partitioned space.
People were formatting them as 1GB and claiming they had doubled their capacity free of charge.
People who had bought 1GB memory sticks were seeing the same.

However, as soon as people started actually trying to make use of anything above and beyond the original capacity they would usually hit problems.
Word soon got around that it didn't work after all and people stopped doing it.
I guess it's veryh possible somebody could be buying 512MB and 1GB Memory Sticks, reformatting and then selling them at double the capacity at EBay.
If they only offer 7 days and make them cheap enough they will be hoping that most people simply don't bother chasing them when the thing doesn't work and of course that's profit.
 
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