Poor Tesco's - haha

n00bs why do people bother, these mistake use to get honoured with only a few orders, but people ordering 40+, because tesco can afford to honour that mistake :p
 
Lysander said:
It's not the law. The law actually says that if an item is priced wrongly the store has the option to withdraw if from sale for 24 hours and reprice it. The law isn't always inflexible and uncompromising - in some cases it does make allowances for human error.
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It would suprise me if the law was even that strong.

The pricing of goods in a shop, either retail or etail, is classed as 'invitation to treat' rather than an 'offer'. In other words the seller is inviting you to make an offer for the price listed, rather than offering you the goods for that price. Therefore the shop has no obligation to honour the price, according to any time limit, even if they were to be advertising it as special offer or sale.
 
I got a Samsung SM206BW for £120 instead of the usual £200 when it was left mispriced late one evening, went back to £200 the next morning. The company honoured the price and I got a lovely new monitor.
 
I'd love to be on the other end of the customer services phoneline talking to someone who "legitimately ordered 10 Xboxs" and acted all shocked when told it was a pricing mistake.
 
I wonder if Tesco's excepts the greedy customer who ordered 40 of them to purchase them, it's only fair... :cool:
 
Minstadave said:
I got a Samsung SM206BW for £120 instead of the usual £200 when it was left mispriced late one evening, went back to £200 the next morning. The company honoured the price and I got a lovely new monitor.
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Yeah in-store most places will honour the shelf price anyway over the bar code, just to save hassle i think.
 
[DOD]Asprilla;10450740 said:
It would suprise me if the law was even that strong.

The pricing of goods in a shop, either retail or etail, is classed as 'invitation to treat' rather than an 'offer'. In other words the seller is inviting you to make an offer for the price listed, rather than offering you the goods for that price. Therefore the shop has no obligation to honour the price, according to any time limit, even if they were to be advertising it as special offer or sale.
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You know, I remember this from when I did law at A-level. The "invitation to treat" thing is correct. Maybe the 24 hour rule was just the Harrods in-store policy.

It does annoy me when people say things like "I know this, it's the law!" or, "but my friend is a solicitor!" So what?!
 
This happened at the store I used to work at once, but it was more of a policy wrangle. The shelf edge label was like 3p dearer than the actual price and Tesco policy is that if you get overcharged on anything you get the difference and the item for free.

One bloke got it, but good on him - he was just a normal bloke making an enquiry, not like most of the ***** just there to try it on.
 
randal24 said:
According to sources on El Reg (shovel of salt at the ready):

"I am proud to state that me and my mates were on to this from the off. At about 11am our desk got a tip-off that the Virgin Megastore website was selling xbox bundles for £35. Considering Virgin are in the middle of being sold off at the moment this could have been a genuine mistake or a disgruntled employee - we will never know! We managed to get 2 before experiencing technical issues when one of my team (lets call him K) banged xbox into a couple of price comparison websites and bingo! Up popped tesco's - at the rather unusual price of £33.43. It took about a second for the penny to drop. It was obvious that Tesco were using an automatic price checker system to search the net for the cheapest price, take 1p+5% off and then repost the price as their own. Although Virgin were foolish to post their price they did pull it very quickly. Tesco, however, are very much the fool who followed and I'm sorry but they deserve to lose out on this one."
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I believe it was actually because they use the same supplier and the supplier had made the error.


Baz said:
I wonder if Tesco's excepts the greedy customer who ordered 40 of them to purchase them, it's only fair... :cool:
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.. Im sure he'll have great difficulty parting with £1400 for £10,000 worth of xboxs
 
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Burned_Alive said:
.. Im sure he'll have great difficulty parting with £1400 for £10,000 worth of xboxs
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I meant, if someone had purchased 40 el-cheapo mistakenly priced Xbox's, Tesco's then say, "Sorry they are not £33, the are £330 but you still have to buy 40 of them..."
 
Dear Mr randal24,


Thank you for you recent order for the Wireless Entertainment Pack from Tesco.com



Unfortunately, there was an error in the product details at the time that you placed your order, the Wireless Entertainment Pack does not include an X Box 360. As a result we have had to cancel your order. Please refer to our Terms and Conditions on the Tesco.com entertainment site for further details of our order acceptance policy. We apologise for this error.



We note there may be customer interest in purchasing the Wireless Entertainment Pack including an X Box 360. We are currently working hard to offer our customers an increased range of bundled products. We hope to have these available on Tesco.com Entertainment in the near future.


Visit our site

Kind Regards

Tesco Customer Services


Meh :)
 
I had a good one in Tesco about 2 hours ago.
I took a Display Book to the under 10 items and less and the cashier trtied to put it through -
'It hasn't got a barcode'
'Yes it has, its on the back'
'It doesn't work'
'Try putting the numbers in'
'Still doesn't work'

By this time about 10 more have joined the queue and she's asking for assistance.
One of the managers tries it themselves -
'It doesn't exist'
'Yes it does I can see it'
'I mean its not on Tescos stock, its been removed'
'It couldn't be removed because I picked it up, its £2, just sell it me'
'I can't because it might have been removed because its dangerous'

At this point I open the book and close it around my face shouting 'Its got me'. Everybody in the queue is now laughing and telling them to just give it me if it doesn't exist. He wouldn't budge and I left asking everybody if they had got real items in their baskets.
 
dmpoole said:
I had a good one in Tesco about 2 hours ago.
I took a Display Book to the under 10 items and less and the cashier trtied to put it through -
'It hasn't got a barcode'
'Yes it has, its on the back'
'It doesn't work'
'Try putting the numbers in'
'Still doesn't work'

By this time about 10 more have joined the queue and she's asking for assistance.
One of the managers tries it themselves -
'It doesn't exist'
'Yes it does I can see it'
'I mean its not on Tescos stock, its been removed'
'It couldn't be removed because I picked it up, its £2, just sell it me'
'I can't because it might have been removed because its dangerous'

At this point I open the book and close it around my face shouting 'Its got me'. Everybody in the queue is now laughing and telling them to just give it me if it doesn't exist. He wouldn't budge and I left asking everybody if they had got real items in their baskets.
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Should've said "Actually, now i come to think of it.......its my book, you guys dont sell it" :p
 
Invitation to treat not offer for sale ;)

Fisher v Bell is your friend.

That said, if it was on the bar code and the gormless tesco shop assistant didn't know how much they are worth I doubt they would have even refused the sale.
 
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