5MB.
Virgin Media???
- Thread starter .Kencs
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5MB.
Which is a paltry 3GB, that can be exceeded in 30 minutes of downloading at 2.5MB\sec.
Soldato
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Like so many people have said before Sky's ADSL broadband is reliant on BT's decaying backbone of cables which was never intended to carry the DSL signal, so yes speed dissipation over distance will come into effect as opposed to VM's cable service.
In all honesty i'd be amazed if you actually get 16Mb on ADSL2+ - Sky do however provide a cheaper all round package (broadband, television and wholesale line rental). As for support, am not sure about VM but I know for a fact that Sky out source their call centres to foreign lands for cheaper labour, I would have hoped by now that the majority of large companies have realised that Mr Average Joe in Britian doesn't want to speak to a monkey on the other end of the phone who is reading off a script when they're seeking technical assistance with their broadband package.
Nothing infuriates me more - I usually request to be put through to a UK based call centre or simply hang up. Shouting at them down the phone (while venting anger) isn't going to fix anything so its pointless imo.
In all honesty i'd be amazed if you actually get 16Mb on ADSL2+ - Sky do however provide a cheaper all round package (broadband, television and wholesale line rental). As for support, am not sure about VM but I know for a fact that Sky out source their call centres to foreign lands for cheaper labour, I would have hoped by now that the majority of large companies have realised that Mr Average Joe in Britian doesn't want to speak to a monkey on the other end of the phone who is reading off a script when they're seeking technical assistance with their broadband package.
Nothing infuriates me more - I usually request to be put through to a UK based call centre or simply hang up. Shouting at them down the phone (while venting anger) isn't going to fix anything so its pointless imo.
Soldato
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What download limit? I have downloaded 30GB of data over the last three months and never got throttled. VM say unlimited.
What is the point of a 3GB limit on a 20Mb connection?
I had some problems with them billing me too much at the start of the week. Phoned up and got through to an incompetent woman, I stayed calm however and then she hung up on me 
Phoned back, got through to a different woman who was great, apologised profusely about the other woman's behaviour. Put in a complaint for me, refunded me the correct amount of money and set everything up correctly, then gave me an additional £5 a month discount due to the previous problems we had.
As a call centre worker at the moment, I know that shouting at someone on the other line does sod all. They'll just do the bare minimum that's required of them, if that. Be nice and you get a hell of a lot further in my experience
Besides the experience this week, I've not had a problem with them and I (or at least the household) have been with their service since the cabletel days.
Phoned back, got through to a different woman who was great, apologised profusely about the other woman's behaviour. Put in a complaint for me, refunded me the correct amount of money and set everything up correctly, then gave me an additional £5 a month discount due to the previous problems we had.
As a call centre worker at the moment, I know that shouting at someone on the other line does sod all. They'll just do the bare minimum that's required of them, if that. Be nice and you get a hell of a lot further in my experience
Besides the experience this week, I've not had a problem with them and I (or at least the household) have been with their service since the cabletel days.
During 4-12pm its supposedly in force, according to their FUP. I've certainly encountered throttling when using VM...
Soldato
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4pm - 12am?
What speed to you get if you aren't throttled?
I'd just reduced the available bandwidth on my torrents at those times, just like I do now...
4pm - 12am?
What speed to you get if you aren't throttled?
I'd just reduced the available bandwidth on my torrents at those times, just like I do now...
Full. In order to avoid the throttling, you'd have to reduce the average download speed to ISDN levels...ie, its rather pointless trying.
Soldato
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If its any use to the OP:- i've heard (like other people have said here) that VM throttle at peak times, I also know that Sky even though they have a cap on their Base & Mid package for the broadband service downloads will simply refer you to the FUP on the Max Package - they also dont throttle regardless on time of day or how much you've downloaded.
Soldato
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I don't do massive amounts of d/l'ing during those hours as I will be gaming or the son will be or the wife/me will just be doing casual browsing. Outside those hours all hell breaks loose on the connection!
Stupid "unlimited" connections
40GB in Sweden I think.
Blimey.
I know a mate in sweeden. He said his mate had 100mb for like £40. That was like 2-3 years ago.
100mbit is either a few quid a month or free now, IIRC.
Soldato
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You can get some utterly stupid connection speeds in Japan as far as I remember.
Associate
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Not for long, they are reviewing and looking at removing STM.
P.S you can pass the 3gb limit in exactly 20minutes, not 30.
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I know, but I'm taking into account IP overhead etc.
Removing STM? To replace with what?