Am I being ripped off?

[mauron]

A short while ago I go a new card, an ATI Radeon HP2600pro 512mb memory.Could get it to go properly, couldn't get right resolution, tried it in my son's new rig & came up "out of range". Striped mine apart put in different M/B & came up with same result. Sent it back & they tested it & said it's working ok & returned it to me at a cost of £10. I feel I'm being ripped off because they wont change it & I can't get it to work. Am I doing something wrong or what? never had any trouble before.

 

[C64]

Which power supply do you have and are you sure it doesn't require you to plug a power lead in to it ? not sure on the 2600 pro but a lot of pci-express cards require the pci express power connector aswell.And does it have 2x DVI out's ? looking at what you say it boots up but you can't set resolution ? maybe you are using the wrong dvi output ? o

 

[Delvis]

If the monitors saying out of range..It's normally something to do with refresh rates etc...Or even something like a faulty monitor cable maybe, but that's doubtful.

Don't suppose you tried the other monitor on your rig?

 

[C64]

Try both dvi outputs and then try a vga adapter should have one with the card ? maybe some combinations only work on the VGA cable and not dvi properly just a thought.

 

[Dist]

out of range sounds like you are trying to use the monitor on a resolution or refresh rate beyond what it is capable of.

 

[deuse]

out of range sounds like you are trying to use the monitor on a resolution or refresh rate beyond what it is capable of.

+1

You could try safe mode and then put the HZ to 60hz and the res to 800x600.

 

[mauron]

Right. Spent most of the day playing with it.On my son's computer with digital monitor all I can get is out of range, even after going in safe mode & downloading drivers. On mine it sets itself at 800X600. I have downloaded latest drivers & the best I can get is1280X768 & can't get 1280X1024 which I was running at with my old X800, but when you turn it off it defaults to 800X600. Power supply is an Enermax 620W modular, & no secondary power supply is needed, & have tried both outputs, vga with connector, Digi to vga cable all with same result.

 

[decto]

Have you downloaded and used drivercleaner to strip out the old drivers and ensure there isn't an old setting causing a conflict?

AD

 

[craptakular]

My mate had this with an nvidia card. Turned out it was a control panel setting in his nvidia panel. As others have suggested use driver cleaner. Then install new drivers.

 

[mauron]

I'll try a driver cleaner & see what happens

 

[mauron]

Cracked it! Uninstalled monitor & graphics card drivers, reinstalled them (using same CDs) & it works. Thanks for all your suggestions