Exchange a Sealed game without a receipt?

JamesU2005 · 6 Dec 2007 at 14:57

Got a sealed game that I want to exchange for a different one, however, I have lost the receipt.

What can I do? Do certain high street retailers have different exchange policys?

Paid in cash so no way to prove it, that's why I'm asking here.

Cheers,

Rotty · 6 Dec 2007 at 14:58

up to the individual shop, you have no rights to an exchange but individual shop policy may be favourable

NokkonWud · 6 Dec 2007 at 15:00

As above really. I had a sealed Tomb Raider and even though it was an exclusive to the shop they wouldn't accept it back without the reciept, thankfully I had a friend there so I managed to get her to do it as she knew I was being legitimate.

It's all down to shop policy though.

JamesU2005 · 6 Dec 2007 at 15:00

Does anyone know of any that are more likely to exchange?

ste_bla · 6 Dec 2007 at 15:02

You dont need a reciept for returning a product if its faulty

However you dont have any rights (unless the shop allows you) to return items you no longer want

So really up to the shop, they might but more than likely insist its store credit

Yell.com might help you

JamesU2005 · 6 Dec 2007 at 15:04

All I want to do is swap it for a same price title in the same store.

Rotty · 6 Dec 2007 at 15:13

JamesU2005 said:
Does anyone know of any that are more likely to exchange?

are you saying you might take it back to somewhere other than where you bought it ? :confused:

ste_bla · 6 Dec 2007 at 15:17

JamesU2005 said:
All I want to do is swap it for a same price title in the same store.

Look mate seriously just call them up and ask

Every store has a different manager and might have a different answer

JamesU2005 · 6 Dec 2007 at 15:24

Rotty said:
are you saying you might take it back to somewhere other than where you bought it ?

No rather than if a particular store had different policies depening upon the type of product. Not worded very well.

hogfather · 6 Dec 2007 at 16:40

sometimes I think instead of asking a load of people that don't know, its easier to call and ask the person that would know.

call the shop, man!

Surfer · 6 Dec 2007 at 16:46

dont call.

go INTO the shop with the game.

But dude do you not remember when you bought it? What date it was? As this is ENORMOUSLY helpful to them.....

yes you need a receipt (though you probably wont if its unopened but still has shop stickers etc on it and you bought it recently) but seeing as no one (again) has mentioned it... shops keep receipts too!

What happened to your receipt?